-
News & Reports
Yasser Omran: Alorica Egypt Plans to Open a New Site with 1,000 to 1,500 Seats
Yasser Omran, Director of the global company Alorica in Egypt, stated that the firm recorded a staggering 700% business growth…
Read More » -
Home
Concentrix Egypt: 4,000 New Jobs Created and Operational Sites Expand to 12
Amr Sobhy, President of Concentrix Egypt, stated that 2025 is one of the most distinguished years in the company’s history,…
Read More » -
Infograph
2025 Roundup: Performance of 7 Major Outsourcing Companies Operating in Egypt
In this infographic, we review the 2025 achievements of seven leading outsourcing companies in the Egyptian market as the year…
Read More » -
News & Reports
Capgemini Plans to Launch AI Center of Excellence in Egypt
Eng. Hossam Seif El-Din, CEO of Capgemini Egypt for Consulting and Digital Transformation, stated that 2025 was a positive year…
Read More » -
News & Reports
“Aura” Successfully Achieves 2025 Growth Targets Through Three Key Pillars
John Gerges, CEO of Aura, stated that 2025 was a year that combined both challenges and achievements.
Read More » -
Jobs
How Has Egypt’s Outsourcing Sector Become a Magnet for Youth?
The Customer Care and Business Process Outsourcing (BPO) sector in Egypt has witnessed a qualitative transformation in its status and…
Read More » -
Newsletters
Sunday, December 14, 2025.. From Mansoura to the Gulf: Young Egyptian Minds Support the Growth of Saudi Company Alqemam
This week, we bring you a special and important interview with the CEO of Al Qimam Saudi Company, which has…
Read More » -
Profile
Julie Sweet: The First Woman to Head Accenture as Chief Executive
Julie Sweet is an American businesswoman and lawyer who currently serves as the Chair and Chief Executive Officer (CEO) of…
Read More » -
News & Reports
How is Human Resources Management Conducted within Contact Centers?
Human Resources (HR) policies for contact centers have become essential to ensuring a productive and committed work environment that makes…
Read More » -
News & Reports
Starting with Internal Disciplinary Procedures… Types of Administrative Penalties for Contact Center Employees
Administrative penalties imposed on contact center employees range from internal disciplinary procedures that include (warnings, suspension, and termination) to other…
Read More »