In this infographic, we review the 2025 achievements of seven leading outsourcing companies in the Egyptian market as the year draws to a close.
- Concentrix Egypt: continued to strengthen its local presence, successfully creating over 4,000 new job opportunities in 2025. This brings its total workforce to approximately 22,000 employees. The company maintained a promotion rate exceeding 5%, underscoring its robust career development programs and investment in human capital. Additionally, Concentrix expanded its client base to support more than 76 global brands across various sectors, including Telecommunications, Financial Services, E-commerce, Healthcare, and Travel & Tourism.
- Sutherland Egypt: achieved remarkable operational growth of 30% during 2025, positioning Egypt as the company’s second-largest global market after India and the Philippines in terms of business volume. The company created about 800 new jobs and increased the operational capacity of its current sites, reflecting its deep confidence in the Egyptian market’s ability to absorb further expansions.
- Alorica Egypt: moved forward with its expansion plans, hiring between 1,200 and 1,300 new employees this year. It also secured contracts with 6 international clients in sectors such as Hospitality and Aviation. Looking ahead, the company is preparing to open a new site in 2026 with a capacity ranging from 1,000 to 1,500 seats, significantly boosting its future operational capabilities.
- Intelcia Egypt With a focus on building local talent, Intelcia worked on training and empowering Egyptian youth in Customer Experience (CX) and Technical Support. The company aims to reach a total of 5,000 employees by the end of 2026 as part of its long-term strategy for sustainable growth.
- Xceed experienced a standout year in terms of service development and operational quality. During 2025, the company focused on expanding its digital solutions, onboarding new groups of employees, and investing heavily in team training and qualification to enhance its ability to provide advanced services to its clients.
- Aura: recorded significant business growth, with its workforce rising to 1,600 employees. The company hired 590 new staff members in 2025 and created nearly 600 additional job opportunities throughout the year. Aura also opened a new branch in Nasr City and signed 6 new clients, including 4 international companies and 2 local ones.
- Capgemini Egypt: continued its strong expansion in the local market. Globally, the group reported revenues of €5.393 billion in Q3 2025, a 2.9% increase. Since launching its Egypt operations in 2022 with only 40 employees, its workforce has grown to approximately 1,000 employees. The company currently serves more than 50 global clients in multiple languages, including Arabic, English, French, German, Turkish, and Italian.
Conclusion This roundup confirms that 2025 was a turning point for the outsourcing sector in Egypt. Companies continue to expand, create jobs, and bolster the competitiveness of the Egyptian market on both regional and global levels.
