Profile
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Melrod: From Accenture to Founding Zalaris for Human Resources Outsourcing
Hans-Peter Melrod serves as the CEO of Zalaris for Human Resources outsourcing services in Central and Western Europe, the Baltics,…
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How De Visco Led Unosquare to Become One of the World’s Fastest-Growing Software Outsourcing Companies
In a world where the pace of digital transformation is accelerating, the name Giancarlo De Visco stands out as one…
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Jeremy Hyde, Sun Country Airlines Customer Service Director, is an Expert in Human Resources Management
Jeremy Hyde currently holds the position of Senior Director of Customer Service at Sun Country Airlines.
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Markus Baur: 15 Years of Building a Development Environment Managed from Vietnam with a Swiss Spirit
Markus Baur grew up in Switzerland and possessed leadership capabilities that enabled him to launch and lead an international Information…
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Roy Atkinson: From Playing the Guitar to Customer Service Analyst
Roy Atkinson is an analyst and writer specializing in customer service support for several international publications and research papers.
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Andrés Angelani: An Inspiring Journey from Buenos Aires to Silicon Valley
Andrés Angelani began his career with the Argentinian company Globant when it was just a small startup in the digital…
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Jay Baer: Author of 7 Customer Service Bestsellers and Founder of Multi-Million Dollar Companies
Jay Baer is a seasoned leader in customer service and digital marketing, boasting over 25 years of expertise in digital…
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Jacob William: The Indian Who Defied Engineering to Build a Global-Flavored Company
Jacob William is one of the most prominent pioneers in the global outsourcing and IT services industry.
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Kate Nasser: A Leader from a Young Age and an Influencer in Customer Service
Kate Nasser is a prominent speaker and human relations trainer, in addition to being the founder and CEO of CAS,…
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Chip Bell: A Medal-Winning Speaker Among the Top 12 Keynote Speakers in Customer Service
Chip R. Bell is an American author and consultant in the fields of customer loyalty and service innovation. He is…
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