Jacob William: The Indian Who Defied Engineering to Build a Global-Flavored Company
Jacob William is one of the most prominent pioneers in the global outsourcing and IT services industry.
He serves as the CEO and Co-Founder of Flatworld Solutions, which has become one of the leading companies in providing cross-sector technical solutions and outsourcing services over the past two decades.
William grew up in Southern India. After graduating with a degree in Mechanical Engineering, he chose a different path, preferring not to rely heavily on his studies.
He began his career by working at several local companies before founding his own company, which officially launched in 2002 and was legally registered in 2006, transforming from a startup project into a global enterprise with activities spanning different continents.
With over twenty-five years of experience, Jacob William has focused on developing his expertise in Big Data, Cloud Computing, Analytics, and Mobility solutions.
This focus was reflected in the direction of his company, which has relied on innovation and keeping pace with the latest technological advancements from the start.
William successfully built a global management team comprising diverse expertise at senior and mid-levels, setting his sights on the goal of translating vision into tangible practical results.
This approach has allowed Flatworld Solutions to achieve a strong international presence through its service delivery centers located in India, the Philippines, Bolivia, and Eastern Europe.
The company leveraged time zone differences, cultural diversity, and competitive costs to provide added value to its clients.
Jacob William is distinguished by a hands-on leadership style that relies on direct monitoring of every work detail, which helped him understand the challenges and opportunities across different sectors within his company.
He is also known for his passion for building an organizational culture based on quality, performance, and innovation, in addition to his interest in life outside of work, where he enjoys travel, exploring international cuisines, and adventures.
Thanks to his strategic vision and continuous ambition, he successfully positioned Flatworld Solutions among the key global players in outsourcing and IT services, affirming that leadership based on creativity and flexibility is capable of driving companies toward sustainable growth and international success.
The company serves clients in North America, Europe, Asia, and Australia, relying on its delivery centers in India, the Philippines, Bolivia, and Eastern Europe.



