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Infograph
Egypt Knocks on “Uncle Sam’s” Door to Attract More Outsourcing Investments
Egypt's outsourcing industry is experiencing an unprecedented boom, with the sector's export volume rising to $4.3 billion in 2024, achieving…
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Home
Sam Altman Predicts AI Will Cause Significant Job Losses in These Sectors
Sam Altman, CEO of OpenAI, revealed his belief that Artificial Intelligence may already be responsible for widespread job displacement.
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Home
LG Egypt Director: AI Enhanced Customer Service Efficiency
Billy Kim, the Director of LG Egypt, stated that the company utilizes Artificial Intelligence (AI) in several diverse areas within…
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Jobs
How Egypt’s Outsourcing Sector Became a Gateway to Lucrative Jobs with Minimal Requirements
Working in the field of Customer Service and Outsourcing (Call Center/BPO) in Egypt is no longer a secondary option or…
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Home
Sunday, September 21, 2025 Newsletter…Outsourcing Executives: Investing in Value-Added Services Enhances Customer Experiences
the Sunday, September 21, 2025 Newsletter.. Outsourcing Executives: Investing in Value-Added Services Enhances Customer Experiences
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News & Reports
Leasing a Companies Building in Sadat Technology Park at 480 EGP per Square Meter per Month
Silicon Waha, the company for the management and development of new technology parks, has offered the complete leasing of the…
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News & Reports
Xceed Nominated for International Customer Experience Award
Xceed, the outsourcing services company, has been shortlisted for the International Customer Experience Awards (ICXA) in the "Best Citizen Experience"…
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Profile
Kate Nasser: A Leader from a Young Age and an Influencer in Customer Service
Kate Nasser is a prominent speaker and human relations trainer, in addition to being the founder and CEO of CAS,…
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News & Reports
Customers Will Pay More for Faster Service: What Are Banks Missing?
Studies indicate that banks that consistently invest in improving the customer experience achieve growth rates 3.2 times faster than their…
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Home
National AI Roadmap Supports Egypt’s Competitiveness in the Outsourcing Industry
Egypt is taking serious steps to adopt artificial intelligence as a strategic tool to support digital transformation.
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