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Profile
Roy Atkinson: From Playing the Guitar to Customer Service Analyst
Roy Atkinson is an analyst and writer specializing in customer service support for several international publications and research papers.
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Manu Ragab Appointed General Manager of TTEC Egypt, Succeeding Yamen Alahmar
The American outsourcing services company, TTEC, has decided to appoint Manu Ragab as its new General Manager in Egypt, succeeding…
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News & Reports
“Sharm El Sheikh Agreement” Boosts Global Outsourcing Companies’ Confidence in Egypt
A number of experts and officials in the Information Technology sector agreed that Egypt's sponsorship of the peace agreement between…
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Home
Recorded AED 800,000 in Digital Exports… “NetArabia” Aims to Establish Two Offices in Oman and Qatar by 2029
NetArabia Digital Solutions aims to establish two new offices in the Omani and Qatari markets, while quadrupling its volume of…
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Egyptian Center for Economic Studies: Experienced Workers Most in Demand for White-Collar Jobs in Egypt
A study prepared by the Egyptian Center for Economic Studies (ECES) revealed that experienced professionals are the most in-demand for…
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Jobs
The Educational Revolution: How AI is Reshaping the Future of the Classroom
Artificial Intelligence is no longer just a futuristic concept; it has become a major driving force in completely changing the…
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Silicon Waha Launches the Third Edition of “Waha Connect” at Borg El Arab Technology Park
The third edition of "Waha Connect: Shaping the ICT Horizon" kicked off today at the Borg El Arab Technology Park,…
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Sunday, October 12, 2025 Newsletter…Iraq Taps on the Outsourcing Door with Caution: Infrastructure and Political Volatility are Key Challenges
Iraq Taps on the Outsourcing Door with Caution: Infrastructure and Political Volatility are Key Challenges
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Profile
Andrés Angelani: An Inspiring Journey from Buenos Aires to Silicon Valley
Andrés Angelani began his career with the Argentinian company Globant when it was just a small startup in the digital…
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News & Reports
Report: Africa is a Promising Investment Destination for Business Process Outsourcing, with Nigeria Having the Continent’s Youngest Population
Africa has recently emerged as a promising investment destination in the Business Process Outsourcing (BPO) services market.
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