Good morning dear followers.. A new issue and a new copy of the Ta3heed newsletter.. Today we discuss An important topic related to the safety measures taken by outsourcing companies in their headquarters to protect against fires.

Fires may occur without warning, an electrical short circuit or a cigarette butt can destroy entire buildings and take lives. The Ta3heed newsletter spoke with outsourcing company officials about the matter and how they take precautions to protect lives and company resources.

For more details here.

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News and reports of the week

TTech begins trial operation of its site in Maadi Technology Zone (Photos)

TTech, an American outsourcing services company, has begun the trial operation phase of its site in Maadi Technology Zone, in preparation for its official opening before the end of this year.

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Maggie Dowidar leaves her position at Intouch CX

Maggie Dowidar has left her position at Intouch CX after a year as the company’s Regional Director for Africa.

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IGT Solutions aims to reach 2000 employees in Egypt by the end of 2025

IGT Solutions aims to increase its number of employees in the Egyptian market to 2,000 employees by the end of 2025.

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Services

8 Essential Skills Needed to Work in Call Centers

A recent report published by Cloud Talk identified 8 basic skills needed to work in call centers so that a person becomes qualified to be appointed as a customer service employee.

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Profile

Clifton brings Boston Fed expertise to US Alorica Summit

Michael Clifton is the co-CEO of Alorica, an outsourcing services company based in Irvine, California, with over 100,000 employees in 100 locations worldwide, most notably Bulgaria, Poland, and Egypt.

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Infographic

Fires are a major challenge facing the call center industry.

Fires are the arch enemy of call centers. A fire can cost lives, in addition to the loss of data, devices and equipment contained in these centers.

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Jobs

Global companies are looking for young people to work in call centers with huge salaries

Young men are required to work in call centers in a number of international companies, with large salaries reaching 35 thousand pounds per month. We will review these job opportunities with you.

For more details here