Sunday, February 2, 2025 Newsletter.. Minister of Communications speaks to Ta3heed Newsletter
Good morning dear followers.. A new issue and a new copy of the Ta3heed newsletter.. Today Minister of Communications spoke to us Sunday, February 2, Dr. Amr Talaat, Minister of Communications and Information Technology, confirmed that the outsourcing industry in Egypt enjoys many competitive advantages.
Talat explained in exclusive statements to the “Ta3heed” newsletter that achieving this goal depends on an integrated strategy that reflects the government’s ambitious vision to develop the outsourcing industry.
The strategy includes expanding the outsourcing services market by attracting more global investments, in addition to providing advanced services such as software, data analysis, and artificial intelligence.
He pointed out that the outsourcing industry extends to the governorates, as there are 14 of the largest companies in the world in the outsourcing industry that have centers outside Cairo, which reflects the spread of this industry throughout the republic and contributes to providing distinguished job opportunities for young people in the governorates.
For more details here
News and reports of the week
ITIDA: Europe is the continent that invests the most in the outsourcing industry in Egypt
Recent data issued by the Information Technology Industry Development Agency (ITIDA) revealed that Europe tops the list of the world’s continents investing the most in the outsourcing services industry in Egypt, with 54 companies, followed by North America with 42 entities, then the Arabian Gulf region with 20 players, 10 Asian companies and 4 African companies.
The 54 European companies are distributed among 20 entities from Germany, Austria and Switzerland, 13 from France and the Benelux countries, 9 from the United Kingdom and 12 others from the rest of the European markets.
For more details here
Report: $1.3 trillion is the size of global IT outsourcing by 2034
A report prepared by precedenceresearch revealed that the size of the global IT services outsourcing market will reach $1.3 trillion by 2034, compared to $611.8 billion in 2024, at a compound annual growth rate of 8.2%.
The Asia-Pacific IT outsourcing market size was around $220.3 billion last year, rising to $491.1 billion in 2034, at a CAGR of 8.34%.
North America’s revenue is expected to grow significantly in this area from 2024 to 2034, supported by increased customer demand for outsourcing of telecom systems management and IT operations.
For more details here
Winners HR Outsourcing Services targets 30% increase in revenues
Winners HR Outsourcing Services Company aims to increase its revenues by 30% during the current year by attracting new clients and expanding into new fields.
Shaimaa Fouad, the company’s president, said that Winners was established 6 years ago and plans to expand into new areas, including hiring and training workers at the highest level to export qualified human cadres to the labor market outside Egypt, in addition to helping the largest companies in Egypt organize events that help quickly spread their ideas and services and deliver them to customers.
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Strategies to improve Internet networks and enhance customer experience
With technological advancement, fast and stable internet connection has become a vital necessity in various activities, whether in work, entertainment or providing services.
However, issues such as internet fluctuations can cause performance to decline, directly impacting time-sensitive applications and services such as video calls, online gaming, and customer services.
Internet jitter refers to the variation in the latency of packets traveling across a network, causing unstable performance that can hinder user experience. Therefore, it is important to test the network and manage jitter to improve performance and ensure a smooth customer experience.
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PROFILE
Barrick turns his passion for programming into starting one of India’s largest cyber services outsourcing companies
Abhishek Parekh is behind the corporate and financial growth of Cyber Infrastructure (CIS), which he launched a quarter century ago.
Played a key role in developing corporate planning strategies, policies and finance, while overseeing quality standards to ensure the company’s excellence in the cyber services sector.
Parikh has extensive programming and marketing experience, his expertise stemming from his long involvement in developing complex web systems, including ERP systems, along with his various management roles in the IT sector before becoming one of the founders of CIS.
For more details here
Infographic
Egypt strengthens cooperation with France in artificial intelligence and digital transformation
Egypt seeks to enhance cooperation with France in the fields of artificial intelligence and digital capacity building, as part of efforts to strengthen economic relations between the two countries.
This step comes in light of the presence of large French investments in Egypt, as the volume of French investments in the country amounted to about 8 billion dollars, with the presence of 940 French companies operating in various sectors such as infrastructure, banking, insurance, energy, transportation, and communications.
Egypt is set to attract an additional $800 million in French investments by 2025, reflecting growing confidence in the Egyptian economy as an attractive investment destination.
For more details here
Jobs
Opportunities for young people to work as call center agents in international companies
A number of global call center companies based in Egypt to provide their services around the world are looking for new young employees.
A number of international and local companies offer jobs in call centers for young people, in Arabic or English, and some in Spanish, with generous salaries.
A number of international and local companies in Egypt have announced their need for young men and women to work as call center agents.
Call center agent jobs are considered one of the most suitable professions for young graduates and sometimes university students.
For more details here.
