Infograph
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“Talent Academy” .. A gateway to discovering cadres
The Egyptian Talent Academy, which was launched between the National Telecommunications Institute and Huawei, aims to build the capabilities of…
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“Egypt Leads the Region in Automotive Software Industry”
Egypt is making steady progress in the automotive software industry. The government is collaborating with local and global companies specializing…
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Emerging Powerhouses on the Global Outsourcing Map
The geographic landscape for establishing call centers is undergoing significant shifts. As labor costs rise and the talent pool shrinks…
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Foundever Expands Operations in Egypt, Starting in Upper Egypt
Foundever, a global company, has signed a memorandum of understanding with the Information Technology Industry Development Agency (ITIDA) to expand…
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Black Friday..Seasonal offers and customer service alert
The Black Friday sales season is one of the busiest times in the global e-commerce services sector every year, and…
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“Egypt” and “Serbia” a new chapter of joint cooperation in communications and outsourcing
Egypt and Serbia have had relations spanning more than 116 years, during which the two countries witnessed mutual economic cooperation…
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Features of the regulatory framework for call centers in Egypt
In the following Infographic, we review the most important features of the regulatory framework for call centers in Egypt, issued…
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Egypt and Singapore: Extended cooperation and plans to support the outsourcing industry
Trade relations between Egypt and Singapore extend back many years, and in this context, the Ministry of Communications recently discussed…
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Deloitte Innovation Hub Makes Egypt a Base for Exporting Digital Services
Deloitte has officially launched its Innovation Hub in Cairo, marking a significant milestone in its commitment to driving innovation and…
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Fires are a major challenge facing the call center industry.
Fires are the arch enemy of call centers. A fire can cost lives, in addition to the loss of data,…
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