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“Aura” Outsourcing Aims for Expansion in Saudi Arabia and UAE by End of 2025
Ora Outsourcing Company plans to expand into the Saudi and Emirati markets before the end of 2025. This move is…
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News & Reports
Report: Harassment Turns Any Company into a Toxic and Unproductive Work Environment
Workplace harassment is a shameful phenomenon that ruins great work and transforms any company into a toxic and unproductive environment.
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How Call Center Agents Handle Abusive Customer Calls
Customer service representatives often deal with at least one angry caller daily who is frustrated, annoyed, and wants their problem…
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Steve Curtin: Architect of Customer Service Initiatives at Marriott International
Steve Curtin brings over 20 years of experience in hotel operations management, sales and marketing, training and development, and customer…
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Expatriate Minds: A Lost Treasure in the Outsourcing Industry
UNESCO defines the phenomenon of brain drain as an abnormal type of scientific exchange between countries.
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News & Reports
“Ta3heed” Prescribes a Plan for Utilizing Expatriate Talent to Support Industry
A number of experts and officials from outsourcing service companies in Egypt have outlined a plan to leverage expatriate talent…
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Jobs
New Job Opportunities in Call Center Companies
Do you aspire to take steady steps in your career in Egypt, the cradle of civilizations and modern development? An…
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“Egypt Surpasses Japan and Germany in Number of Annual Holidays”
A recent comparison among major countries has revealed that Egypt outranks nations such as Japan and Germany in the number…
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