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Jobs
Unlock New Horizons: Diverse Call Center Careers in Egypt Await You
Several local and international companies in Egypt are now offering call center vacancies with competitive salaries and opportunities to work…
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News & Reports
ison xperiences Provides Customer Service for B-Tech
Amani Rabee, Chief Development Officer at ison xperiences, stated that the company has entered into a contract with B-Tech to…
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Customer Service Head: “e& Egypt Conducts Regular Reviews & Analyzes Customer Sentiments to Deliver an Exceptional Experience”
Sherif Attia, CEO of the Customer Service Sector at e& Egypt, revealed that the company adopts an advanced customer service…
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News & Reports
Statista: Egypt’s BPO Services Revenue to Reach $523.2 Million by End of 2025
A recent report by Statista projects that Egypt’s Business Process Outsourcing (BPO) market revenue will reach $523.2 million by the…
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Report: 30% – 40% of Call Center Employees Suffer from Eye Strain and Depression Symptoms
Customer service employees face significant stress, working in noisy environments with high customer expectations to always deliver top-quality service.
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4 Egyptian Outsourcing Companies Featured in IAOP’s 2025 Ranking
Four Egyptian outsourcing companies have been recognized among the Top 100 Global Outsourcing Companies for 2025, according to the International…
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Profile
Khaled Al-Amrawi: An Alexandrian Reaching Global Success Leading Octopus Outsourcing
Dr. Khaled Al-Amrawi is the founder and CEO of Octopus Outsourcing, a company established in 2020 that provides cross-border outsourcing…
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Generative AI: The Cornerstone of Customer Service’s Future
The customer service industry is undergoing a radical transformation due to the increasing reliance on artificial intelligence (AI) solutions, particularly…
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Jobs
New Job Opportunities in Call Centers in Egypt with Competitive Salaries
Several local and international companies in Egypt have announced vacancies in call centers, offering competitive salaries and opportunities to work…
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