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A Comprehensive Look at Outsourcing Contract Types: Fixed-Price, Time and Materials, and Managed Services
An outsourcing agreement is a legal contract between two parties: a company and an external service provider. As outlined in…
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5 Ways to Improve the Mental Health of Customer Service Employees
By nature, customer service roles are stressful due to constant interactions with customers, which often involve complaints and sometimes seemingly…
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Report: Outsourcing Companies Achieve 20-30% Average Profit Margin
Outsourcing companies typically achieve an average profit margin of 20-30% of the service fees charged to clients.
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“Egypt Leads the Region in Automotive Software Industry”
Egypt is making steady progress in the automotive software industry. The government is collaborating with local and global companies specializing…
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Expanding Domestically and Conquering Europe: Outsourcing Companies’ Agenda for 2025
With only a few days left until 2025, "Ta3heed" Newsletter has spoken with a number of local and global outsourcing…
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Types of “Angry” Customers and How to Deal with Them
Regardless of the exceptional service you provide, it's important to realize that not every customer will always be satisfied. Some…
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Nash”: 22 Years of Experience in Developing US Outsourcing Companies
Robert Nash is currently the CEO of Helpware, a global outsourcing services company founded in 2015.
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Jobs
Lucrative Customer Service Jobs with No Experience Required
Customer service roles have become highly sought-after among Egyptian youth, especially with salaries reaching up to 20,000 Egyptian pounds per…
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Sunday, December 22, 2024 Newsletter..Uzbekistan Courts Egyptian Outsourcing Firms with 10-Year Tax Holiday
Good morning dear followers.. A new issue and a new copy of the Ta3heed newsletter.. Today we discuss an important…
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“VXI” US Company to Launch Its Second Branch in Egypt in January 2025 with a Capacity of 500 Seats
The American outsourcing company, "VXI" for the Middle East and North Africa region, is set to launch its second branch…
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