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Sunday, November 9, 2025 Newsletter…The Grand Museum: A New Gateway to Promote Egypt as a Business Hub in the Region
Good morning, our valued followers. We wish you continued well-being. It appears that November is consistently the month of the…
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Infograph
Cybersecurity Academy: A Platform for Qualifying Digital Talents for Freelancing
In a step reflecting the Egyptian state's vision towards building an integrated digital economy based on knowledge and skills, the…
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News & Reports
Integrating Conversation Analytics Tools in Contact Centers Boosts Customer Loyalty
The brand experience is undergoing radical transformations thanks to modern software capable of analyzing customer emotions and unifying the brand…
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Home
The Grand Museum: A New Gateway to Promote Egypt as a Business Hub in the Region
The opening of the Grand Egyptian Museum (GEM) marked a significant historical moment.
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Home
“Sky CX” Outsourcing Services Aims to Reach 1,000 Seats by 2026
The Egyptian outsourcing services company, Sky CX, aims to reach 1,000 seats during the next year.
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News & Reports
What Happens When a Customer Service Employee is Happy?
A study conducted by PwC Research revealed that 32% of customers will stop dealing with a brand they love after…
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Uzbekistan’s Government Court’s Egyptian Tech Firms with Competitive Advantages, Plans Introductory Meeting in Cairo on December 8
"TA3heed Newsletter" has learned from informed sources in the IT sector that the Uzbekistan IT Park is set to organize…
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Profile
How De Visco Led Unosquare to Become One of the World’s Fastest-Growing Software Outsourcing Companies
In a world where the pace of digital transformation is accelerating, the name Giancarlo De Visco stands out as one…
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Jobs
The Business Process Outsourcing (BPO) Industry: The Call Center’s Shift from “Temporary Job” to Career Catalyst
The perception of the customer service and Business Process Outsourcing (BPO) sector in Egypt has undergone a radical change.
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Newsletters
Sunday, November 2, 2025 Newsletter…Amid Predictions of Prime Minister’s Attendance… Outsourcing Companies Reveal Details of the Industry’s First Global Summit
The summit will host representatives from local and international outsourcing services companies to support this promising activity and boost its…
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