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The most important terms, obligations and rights for licensing the establishment and operation of call centers
In this report, we will review the most important conditions, obligations and rights of licenses to establish and operate call…
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What does the industry community say about the regulatory framework for outsourcing?
A number of officials and experts in the outsourcing services industry in Egypt agreed that the regulatory framework approved by…
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Mexico and the Philippines are the most prominent.. Multiple regulatory frameworks for the outsourcing industry, but the content is one
The names are many, but the content is one. This phrase can summarize the experiences of a number of leading…
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Transcom receives a notification from ITIDA regarding the new license.. and IGT Solutions seeks clarification
Ta3heed newsletter has learned that a number of outsourcing service companies operating in the local market are about to apply…
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How were call centers established and operated in Egypt?
The regulatory framework for call centers in Egypt reviewed the previous status of call centers when establishing and operating call…
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Company Director in First Press Interview: “TTEC” aims to make Egypt a global center of excellence in customer experience
American BPO outsourcing company TTEC is adopting an ambitious plan in Egypt based on several axes: investing in digital transformation…
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Deloitte Innovation Hub Makes Egypt a Base for Exporting Digital Services
Deloitte has officially launched its Innovation Hub in Cairo, marking a significant milestone in its commitment to driving innovation and…
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Octopus Outsourcing serves its clients from Alexandria with 1900 seats..and opens a site in Saudi Arabia
Ahmed Allam, Business Development Manager at Octopus Outsourcing, said that his company provides cross-border outsourcing services from its main branch…
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Call center employees are required in Egyptian and international companies
Call center employees are one of the jobs that have become highly demanded recently due to the wide expansion of…
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Xceed among the Top 100 Global Outsourcing Companies in 2024
The International Association of Outsourcing Professionals (IAOP) has unveiled its list of the Top 100 Outsourcing Companies for 2024, and…
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