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Report: North America Claims 39.2% of Green Outsourcing Services Market Revenue
The global green outsourcing services market is projected to reach approximately $47.2 billion by 2034, a significant increase from $12.4…
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News & Reports
How Can Contact Centers Reduce Expenses and Maintain Customer Satisfaction?
Amid global economic challenges, lowering operating costs remains a top priority for many contact centers in delivering their services.
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Sunday, April 27, 2025 Newsletter.. With Rising Fuel Prices… Hybrid Work Reduces Costs and Maintains Egypt’s Competitiveness in Outsourcing
We explore the opinions of executive leaders in the outsourcing industry on the Sunday, April 27, 2025 Newsletter.. “With Rising…
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Services
Conditions for Registration in the Second Phase of the Customer Service Employee Program
Ta3heed Newsletter publishes the registration conditions for the second phase of the "Customer Service Employee Program," launched by the Ministry…
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News & Reports
With Rising Fuel Prices… Hybrid Work Reduces Costs and Maintains Egypt’s Competitiveness in Outsourcing
A number of workers in the information technology sector have called on outsourcing companies to expand the use of smart…
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Report: Healthcare Outsourcing Market Nearing Half a Trillion Dollars by 2030
In the era of digital transformation and rapid evolution in the healthcare sector, providing excellent medical care is no longer…
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Between Support and Neglect… How Does Customer Service Affect the Future of Gaming?
The gaming world has become fiercely competitive, and it's crucial for game companies to keep pace with their players' needs…
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“TelTalk” Exports its Services in 5 Languages from Egypt to its Clients in America and Canada
"Tele-Tech" for outsourcing services aims to increase its workforce to 5,000 employees by 2027.
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Sunday, April 13, 2025 Newsletter.. “Tax Incentives” and “Financing”: Keys to Supporting the Employment of New Graduates in the Outsourcing Sector
We explore the opinions of executive leaders in the outsourcing industry on the Sunday, April 13, 2025 Newsletter.. “Tax Incentives”…
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News & Reports
Yasser Omran Appointed CEO of “Alorica Egypt” Following Paulo Pereira
Yasser Omran assumed the role of CEO of Alorica Egypt, a global outsourcing services company, on March 10th, succeeding Paulo…
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