Contact Centers
-
Home
Following Eclerx, India’s Genpact Begins Operations in Egypt
Sources in the telecommunications sector have informed the "Ta3heed" newsletter that the Indian outsourcing services company, Genpact, has obtained the…
Read More » -
Home
Are Chatbot Investments a Necessity or a Luxury for Egyptian Outsourcing Companies?
A number of professionals in the outsourcing services industry agree that investing in smart chat applications, or "chatbots," has become…
Read More » -
Profile
Jacob Trades His Uniform to Build Experion’s Future
Before leading Experion on its global journey, Binu Jacob spent a part of his career as an officer in the…
Read More » -
Infograph
Egypt and India: A New Phase of Partnership in Outsourcing and Digital Transformation
Egyptian-Indian relations are entering a new phase of strategic cooperation in the fields of outsourcing and digital transformation.
Read More » -
News & Reports
AI and Outcome-Based Contracts to Drive Sports Outsourcing Market to $27.3 Billion by 2033
According to a recent study, the sports services outsourcing market is undergoing a major transformation in 2025, driven by three…
Read More » -
News & Reports
A Complete Guide to Choosing a Reliable Outsourcing Partner for Positive Results
Outsourcing has become a crucial factor for companies looking to expand efficiently, reduce costs, and focus on core operations.
Read More » -
Home
Chatbot Applications: Rapid Growth and Free Opportunities
A recent report by explodingtopics predicts that the global chatbot market will reach $46.6 billion by 2029, up from $15.6…
Read More » -
Jobs
Unlock Your Potential: Promising Opportunities in Egypt’s Call Center Sector
Are you looking for a job that offers an excellent income, develops your skills, and opens up vast horizons for…
Read More » -
Home
A New Standard: A Call Center Expert Explains the Importance of Certified Training and Accreditation in the Outsourcing Industry
According to Hatem El-Seify, an expert in the outsourcing industry, it's essential for companies to have accredited certifications from reputable…
Read More »