Sunday, June 30, 2025 Newsletter.. AI: Boosting Human Competitiveness in the Outsourcing Industry
Good morning dear followers.. A new issue and a new copy of the Ta3heed newsletter.. Today we discuss an important topic ..We explore the opinions of executive leaders in the outsourcing industry on the Sunday, June 30, 2025 Newsletter.. AI: Boosting Human Competitiveness in the Outsourcing Industry.
Amidst escalating debate about the impact of artificial intelligence (AI) on the job market, experts in the outsourcing industry view this technology not as a threat, but as a unique opportunity to enhance employment and boost professional efficiency.
While some promote the idea of replacing humans with machines, executives assert that AI supports the creation of specialized jobs, especially in vital, rapidly growing sectors like telecommunications, FinTech, and software development.
For more details here.
News & Reports
Indian Ambassador Visits Assiut Technology Park
Major General Hisham Abu El-Nasr, Governor of Assiut, accompanied Indian Ambassador to Cairo, Suresh K. Reddy, on an inspection tour of the Assiut Technology Park.
They visited the Assiut New Technology Park and the iSON Xperiences Customer Service Center, the first of its kind in Upper Egypt.
The delegation was briefed on the park’s capabilities in supporting entrepreneurship and youth training.
For more details here.
Dowidar Appointed CEO of E-Nable, Succeeding Dokhana
“Ta3heed” newsletter has learned that Maggie Dowidar will assume the position of CEO at E-Nable, a company specializing in outsourcing services, succeeding Ahmed Dokhana.
Maggie Dowidar brings over 25 years of professional experience in call center services and outsourcing solutions.
Throughout her career, she has worked with several leading local and regional companies, making significant contributions to developing operational performance and enhancing service efficiency.
For more details here.
Interviews
Quattro Aims for US Expansion and Cross-Border Outsourcing by Early 2026
Quattro Outsourcing Services is targeting expansion into the US market by early 2026, specifically focusing on the healthcare, technology, and financial solutions sectors.
This coincides with the company’s five-year anniversary.
Karim Fahmy, the company’s Chairman, stated that Quattro achieves an annual business growth of 10% to 15%.
He plans to double these rates once they begin offering offshore outsourcing services outside Egypt. Fahmy noted that the company is currently preparing its core technological infrastructure to ensure stable service delivery for clients.
Services
How the “Silicon Waha” App Supports the Outsourcing Industry
Silicon Waha, a company specializing in establishing and managing technology parks in Egypt, recently launched its official application on both Google Play and Apple App Stores.
This move aims to further digital transformation and create an integrated technological environment that supports innovation and entrepreneurship across Egypt.
For more details here.
Profile
From Belarus to Silicon Valley: Igor Epstein’s Journey to Global Tech Success
Igor Epstein stands out as one of the leading figures in the global technology and software services industry today, thanks to his extensive experience.
Since founding Ciklum in 1995, he has transformed his technical vision into a global success story worth examining.
For more details here.
Infographic
Cairo Courts Rome Through Outsourcing Services Gateway
Reflecting Egypt’s strategic direction to strengthen its international partnerships in the information technology and outsourcing sectors, Cairo has opened high-level communication channels with major Italian economic and technological institutions.
This initiative aims to seize promising investment opportunities and deepen digital relations between the two countries.
Rome, the Italian capital, witnessed intensive meetings held by Dr. Amr Talaat, Minister of Communications and Information Technology, with representatives of major Italian entities.
For more details here.
Call Centers in Egypt: Launch Your Promising Career with Unique Skills
Are you looking for a job opportunity that unleashes your potential and opens up broad career horizons in Egypt? The call center sector is experiencing strong growth and offers you this chance right now.
These jobs aren’t just about income; they’re a springboard for a successful career focused on honing your personal skills and communication abilities.
For more details here.
