outsourcing
-
Home
IVR is an important tool for marketing, sales and support teams
Are you using IVR or Interactive Voice Response solutions to grow your business? If you work in a company where…
Read More » -
Home
Call center employees are required in Egyptian and international companies
Call center employees are one of the jobs that have become highly demanded recently due to the wide expansion of…
Read More » -
Home
“Summer time” in Egypt…a story that began 84 years ago
Nearly 7 years after its cancellation, daylight saving time was re-established in Egypt last year, as it was implemented during…
Read More » -
News & Reports
Transcom launches an AI-powered machine translation tool
Ahmed Gamaleldin, Transcom's regional director for outsourcing services, said that the company has implemented a technical solution using artificial intelligence…
Read More » -
Home
Customer service employees are required in Egypt, Riyadh, Doha and Dubai
This week, we review with you the employment opportunities available to young people in the field of customer services available…
Read More » -
Home
Mike Small is an executive at Sitel Group who is passionate about community initiatives
Mike Small joined the Sitel Group and served as Chief Customer Service Officer for the Americas region since May 2017,…
Read More » -
Home
Report: $8.9 billion market size for outsourcing services in the insurance sector by 2029
A recent report issued by the Mordor Intelligence research platform estimated that the size of the market for business process…
Read More » -
Home
Atos: Egypt is the future of information technology
Ta3heed newsletter met with officials of the French company Atos in an important interview to review its plans and vision…
Read More » -
Profile
Timothy Witucki, Founder of Omada One: A Journey in the Outsourcing Industry Started in the Philippines 15 Years Ago
Timothy Witucki, Founder of Omada One: A Journey in the Outsourcing Industry Started in the Philippines 15 Years Ago
Read More » -
Home
Intelcia Egypt Launches an Initiative to Reintegrate Female Employees Who Took Leave for Personal Reasons
Intelcia Egypt, a leading outsourcing company, has launched an initiative in March 2024 to reintegrate female employees who took leave…
Read More »