Contact Centers
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Kreymer leads Exadel after 30 years of experience in billion-dollar companies
Alex Cramer is the Chief Operating Officer of Exadel, a digital services outsourcing company. Cramer has a long track record…
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The most prominent funny situations in new appointments for outsourcing companies
Ta3heed newsletter monitored the experiences of a number of human resources department managers within outsourcing services companies in Egypt and…
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Banks: A Challenging Investment Opportunity for Outsourcing Companies
Opinions varied among a number of banking experts and technology sector officials regarding the role that outsourcing companies can play…
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Company Director in First Press Interview: “TTEC” aims to make Egypt a global center of excellence in customer experience
American BPO outsourcing company TTEC is adopting an ambitious plan in Egypt based on several axes: investing in digital transformation…
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News & Reports
Constrix and Foundever among the world’s 100 most inspiring workplaces
Constrix tops Inspring Workplaces' list of the 100 Most Inspiring Workplaces in the World, while Foundever comes in at No.…
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ISG Names 6 Foundever Luminaries in ISG Women in Digital Awards 2024
Foundever, a global leader in the customer experience (CX) industry, is proud to announce that six of its women leaders…
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Jobs
Arabic, English and German call center agents jobs
Call center agents are one of the jobs that have been in high demand recently due to the wide expansion…
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Top Reasons Why Egypt Is a Leading Destination for Global Contact Centers
Egypt has emerged as a preferred destination for global contact centers, offering a compelling value proposition for businesses seeking reliable,…
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