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Sunday, October 19, 2025 Newsletter…“Sharm El Sheikh Agreement” Boosts Global Outsourcing Companies’ Confidence in Egypt
“Sharm El Sheikh Agreement” Boosts Global Outsourcing Companies’ Confidence in Egypt
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News & Reports
Report: 40% of CEOs Plan to Increase Their Outsourcing Investments in 2026
Amid increasing competition within the global technology market, the software development industry is witnessing a qualitative shift in its outsourcing…
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News & Reports
How Outsourcing Companies Counter the Risk of Data Leakage in the Era of Large Language Models
As companies increasingly rely on Large Language Models (LLMs) to process data and enhance performance, the issue of data security…
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Profile
Roy Atkinson: From Playing the Guitar to Customer Service Analyst
Roy Atkinson is an analyst and writer specializing in customer service support for several international publications and research papers.
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News & Reports
“Sharm El Sheikh Agreement” Boosts Global Outsourcing Companies’ Confidence in Egypt
A number of experts and officials in the Information Technology sector agreed that Egypt's sponsorship of the peace agreement between…
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Home
Recorded AED 800,000 in Digital Exports… “NetArabia” Aims to Establish Two Offices in Oman and Qatar by 2029
NetArabia Digital Solutions aims to establish two new offices in the Omani and Qatari markets, while quadrupling its volume of…
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Sunday, October 12, 2025 Newsletter…Iraq Taps on the Outsourcing Door with Caution: Infrastructure and Political Volatility are Key Challenges
Iraq Taps on the Outsourcing Door with Caution: Infrastructure and Political Volatility are Key Challenges
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Profile
Andrés Angelani: An Inspiring Journey from Buenos Aires to Silicon Valley
Andrés Angelani began his career with the Argentinian company Globant when it was just a small startup in the digital…
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News & Reports
Report: Africa is a Promising Investment Destination for Business Process Outsourcing, with Nigeria Having the Continent’s Youngest Population
Africa has recently emerged as a promising investment destination in the Business Process Outsourcing (BPO) services market.
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News & Reports
The Golden Rules for Writing Customer Service Emails
The email is like a mirror, reflecting the sender's personality and psychological state; therefore, it is subject to a set…
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