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TTech begins trial operation of its site in Maadi Technology Zone (Photos)
TTech, an American outsourcing services company, has begun the trial operation phase of its site in Maadi Technology Zone, in…
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How do call center companies protect themselves from fires?
Fires can happen without warning. An electrical short circuit or a cigarette butt can destroy entire buildings and take lives.
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8 Essential Skills Needed to Work in Call Centers
A recent report published by Cloud Talk identified 8 basic skills needed to work in call centers so that a…
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Maggie Dowidar leaves her position at Intouch CX
Maggie Dowidar has left her position at Intouch CX after a year as the company’s Regional Director for Africa.
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Clifton brings Boston Fed expertise to US Alorica Summit
Michael Clifton is the co-CEO of Alorica, an outsourcing services company based in Irvine, California, with over 100,000 employees in…
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Fires are a major challenge facing the call center industry.
Fires are the arch enemy of call centers. A fire can cost lives, in addition to the loss of data,…
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Global companies are looking for young people to work in call centers with huge salaries
Young men are required to work in call centers in a number of international companies, with large salaries reaching 35…
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IGT Solutions aims to reach 2000 employees in Egypt by the end of 2025
IGT Solutions aims to increase its number of employees in the Egyptian market to 2,000 employees by the end of…
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Outsourcing healthcare billing reduces costs by 30%
Outsourcing medical billing services has become a key strategy for healthcare providers to streamline operations, reduce costs, and improve revenue…
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