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Dennis Wakabayashi … A Journalist Leading International Events in the Customer Service Industry
Dennis Wakabayashi is a digital content creator and a journalist specializing in customer service.
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“Concentrix Egypt” Weighs Between Kafr El-Sheikh and Mansoura for Expansion… and Plans to Add Urdu and Mandarin
The American outsourcing services company Concentrix is currently weighing between the cities of Kafr El-Sheikh and Mansoura for establishing a…
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“Phrases That Could Cost You Your Customers – Avoid Them to Maintain Their Loyalty”
Customer service plays a crucial role in building loyalty and enhancing the customer experience.
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Included “Foundever” and “Teleperformance”… Peter Ryan’s Whirlwind Visit to Egypt for a Week
"Ta3heed" newsletter has learned from informed sources that Peter Ryan, CEO of Ryan Strategic Advisory and one of the most…
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Strategies of Local Outsourcing Companies to Attract and Retain Talent Amid Global Competition
With the intensifying competition between local and global outsourcing companies to attract top talent and expand their businesses, each party…
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Sunday, February 2, 2025 Newsletter.. Minister of Communications speaks to Ta3heed Newsletter
.Minister of Communications spoke to us Sunday, February 2, Dr. Amr Talaat, Minister of Communications and Information Technology, confirmed that…
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Winners HR Outsourcing Services targets 30% increase in revenues
Winners HR Outsourcing Services Company aims to increase its revenues by 30% during the current year by attracting new clients…
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Strategies to improve Internet networks and enhance customer experience
With technological advancement, fast and stable internet connection has become a vital necessity in various activities, whether in work, entertainment…
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ITIDA: Europe is the continent that invests the most in the outsourcing industry in Egypt
Recent data issued by the Information Technology Industry Development Agency (ITIDA) revealed that Europe tops the list of the world’s…
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Report: $1.3 trillion is the size of global IT outsourcing by 2034
A report prepared by precedenceresearch revealed that the size of the global IT services outsourcing market will reach $1.3 billion…
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