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Profile
Kumar Shwetabh: A Pioneer in Healthcare BPO
Indian national Kumar Shwetabh serves as the CEO of Pacific BPO, a subsidiary of Access Healthcare, a leading healthcare BPO…
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“Talent Academy” .. A gateway to discovering cadres
The Egyptian Talent Academy, which was launched between the National Telecommunications Institute and Huawei, aims to build the capabilities of…
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Jobs
“Golden opportunities await fresh graduates in the customer service field!
Jobs in customer service are in high demand among Egyptian youth, especially with salaries reaching up to 15,000 Egyptian pounds…
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Target HR Acquires Brand License Rights to Operate Manpower, a Global Contingent Staffing and Permanent Recruitment Brand, in Egypt
Target HR today announces it has acquired the brand license rights to operate Manpower, a global contingent staffing and permanent…
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Sunday, December 29, 2024 Newsletter.. Expanding Domestically and Conquering Europe: Outsourcing Companies’ Agenda for 2025
We explore the opinions of executive leaders in the outsourcing industry on the Sunday, December 29, 2024 Newsletter..“Expanding Domestically and…
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A Comprehensive Look at Outsourcing Contract Types: Fixed-Price, Time and Materials, and Managed Services
An outsourcing agreement is a legal contract between two parties: a company and an external service provider. As outlined in…
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5 Ways to Improve the Mental Health of Customer Service Employees
By nature, customer service roles are stressful due to constant interactions with customers, which often involve complaints and sometimes seemingly…
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Report: Outsourcing Companies Achieve 20-30% Average Profit Margin
Outsourcing companies typically achieve an average profit margin of 20-30% of the service fees charged to clients.
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“Egypt Leads the Region in Automotive Software Industry”
Egypt is making steady progress in the automotive software industry. The government is collaborating with local and global companies specializing…
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Expanding Domestically and Conquering Europe: Outsourcing Companies’ Agenda for 2025
With only a few days left until 2025, "Ta3heed" Newsletter has spoken with a number of local and global outsourcing…
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