Sunday, December 15, 2024 Newsletter..“Egypt: Emerging as a Hub for Automotive Software Development and Export”
Good morning dear followers.. A new issue and a new copy of the Ta3heed newsletter.. Today we discuss an important topic..We explore the opinions of executive leaders in the outsourcing industry on the Sunday, December 15, 2024 Newsletter..“Egypt: Emerging as a Hub for Automotive Software Development and Export”.
With the attraction of global companies and the rise of local success stories, Egypt is positioning itself as a leading center for automotive software development and export.
The Egyptian government, particularly the Ministry of Communications and Information Technology and its development arm, the Information Technology Industry Development Agency (ITIDA), is actively promoting the localization of automotive software manufacturing. This aligns with the recent technological revolution that has rapidly transformed the automotive industry, shifting from mechanical designs to electronic components. Software now plays a pivotal role in designing and redefining vehicles as “software-defined vehicles.”
For more details here.
News and reports of the week
Silicon Waha Launches Inaugural Quarterly Event “Oasis Connect”
Silicon waha Technology Parks, a leading company specializing in the establishment and management of technology parks, has announced the launch of its inaugural quarterly event, “Waha Connect,” under the theme “Shaping the Future of ICT.”
The event will be held this year in the New Assiut Technology Park on December 22, 2024. The event aims to celebrate and unite the ICT community by highlighting local achievements in the sector, including the latest innovations, local success stories, technological collaborations, and regional growth.
For more details here
“ITIDA’s Job Fairs: A Catalyst for Egypt’s Outsourcing Industry”
The Information Technology Industry Development Agency (ITIDA) plays a strategic role in attracting and developing the skills of university graduates to join the outsourcing industry.
Through its ambitious plan, ITIDA aims to equip companies with highly skilled personnel, thereby boosting Egypt’s IT exports, particularly outsourcing services which are a major source of foreign currency.
For more details here
“Report: Sleeping Pills Harmful for Customer Service Agents; Carbohydrates Recommended”
Working night shifts is one of the most challenging aspects of being a customer service representative. It’s essential to understand that this inevitably leads to sleep deprivation and exhaustion.
When you return home to try to sleep, the signals from your internal body clock, daylight, and society all tell you it’s time to be awake and active. Therefore, your sleep is likely to be fragmented and short, no matter how tired you feel, as many call center agents experience daily.
For more details here
Profile
“Krishnan: The Indian Leading the AI Revolution in Outsourcing Companies”
Raj Radhakrishnan is a seasoned leader with extensive experience in digital engineering, solutions, software technology services, and advanced technologies.
Krishnan has served as CEO and Managing Director of both privately held and publicly traded companies, boasting a wealth of experience in strategy, global digital product launches, and enabling cutting-edge solutions in the outsourcing industry, such as AI.
For more details here
Infographic
Foundever Expands Operations in Egypt, Starting in Upper Egypt
Foundever, a global company, has signed a memorandum of understanding with the Information Technology Industry Development Agency (ITIDA) to expand its operations in Egypt. The company’s expansion in 2025 will focus on increasing its workforce and the services provided from Egypt, as well as opening a new center in Luxor Governorate.
Foundever aims to create 5,000 new job opportunities with investments reaching 65 million euros over the next four years. The company also plans to expand its existing centers in Nasr City and the Maadi Technology Park.
For more details here.
“Call Center Agents Wanted in Major Egyptian Companies”
Several customer service companies in Egypt are seeking call center agents with competitive salaries, some reaching up to 13,000 Egyptian pounds.
Call center jobs are particularly suitable for recent graduates and, in some cases, university students. The role doesn’t typically require specific qualifications or specialized skills, but strong communication and interpersonal skills are essential, especially for those providing service in Arabic.
Companies offer higher salaries to call center agents who are proficient in English. Fluency in English alone can command a significant premium, and those who speak other foreign languages such as German or French can expect even higher compensation.
For more details here.
