The “Ta3heed” platform reviews some of the diseases and health problems that the vast majority of call center workers are likely to be exposed to, according to what was published by the “NCBI” website.
1-High blood pressure
The stress and tension experienced by the vast majority of workers in this sector and those working night shifts lead to high blood pressure, which increases the risk of many health problems such as heart attacks and strokes.
2- Ear diseases
Exposure to noise and multiple phone calls made by customer service representatives affects the health and safety of the ear, increasing the risk of infection and significantly affecting hearing.
3- Weight gain
Customer service workers usually sit at desks for long periods of time to make and answer calls, in addition to eating foods rich in fats and sugars, which increases the chances of being exposed to weight gain and obesity, and then being exposed to health complications that can result from them, such as heart disease and type 2 diabetes.
4-Anemia
Studies have shown that working in professions that require extra effort or working evening shifts, eating more ready-made meals, and not getting the vitamins and minerals the body needs, increases the risk of developing anemia resulting from a deficiency of iron and vitamin B12 in the body.
5- Voice and throat problems
Talking for a long time causes pain and dryness in the throat, with a feeling of hoarseness and inability to speak, so it is necessary to take a break between calls, and drink plenty of fluids during the day.
6-Insomnia
The vast majority of workers in this profession suffer from poor sleep efficiency, which affects heart rate and increases the risk of exposure to chronic diseases in the long term, sleep disorders and persistent insomnia.
