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Ta3heed newsletter interviews EMEA Business, Tech Mahindra
Vikram Nair, President - EMEA Business, Tech Mahindra said, Egypt has talent pool to serve both global and local markets…
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How Will Exchange Rate Liberalization Affect the Operating Costs of Outsourcing Companies in Egypt?
The Central Bank of Egypt (CBE) unified foreign exchange rates on Wednesday, March 8, 2024.
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Customer Service Jobs in Arabic, English, and Portuguese with Competitive Salaries
Customer service jobs are in high demand at many companies with attractive salaries, especially at Telecom Egypt, which is offering…
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Intelcia Egypt Announces Expansion of its Borg El-Arab Operations Site as part of its wider employment ambitions in Egypt
To achieve its goal of reaching 4,000 collaborators by 2025 in Egypt, Intelcia, a leading global company in the field…
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Conditions for hiring call center employees in Egypt
Call center service companies require a set of factors to be available to appoint employees and keep them on the…
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News & Reports
Government priorities to support the outsourcing industry in 2024
مع بدء العام كان من المهم أن نستطلع رأي عدد من الشركات والخبراء فيما يجب على الحكومة التركيز عليه لدعم…
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What is bad customer service? .. And how can it be avoided?
Bad customer service can be defined as a company's failure to meet customer expectations in terms of service quality, response…
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Interviews
Regional Director of “Intouch CX” in Africa: We plan to expand locally and add more than 500 new job opportunities
Intouch CX Outsourcing Services Company believes that the Egyptian market is one of the important markets for it, and it…
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FIBERME expects a 20% increase in call center speaker sales during 2024
Tamer Attia, Regional Executive Director for the Middle East and Africa for the American company FIBERME Communications, which specializes in…
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Kato: Egypt is an ideal choice for establishing multilingual customer service centers
This week's interview is renewed with Ta3heed newsletter, and this time we interview Ramy Abdelfattah Kato, one of the prominent…
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