outsourcing
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How do call center companies protect themselves from fires?
Fires can happen without warning. An electrical short circuit or a cigarette butt can destroy entire buildings and take lives.
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8 Essential Skills Needed to Work in Call Centers
A recent report published by Cloud Talk identified 8 basic skills needed to work in call centers so that a…
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Maggie Dowidar leaves her position at Intouch CX
Maggie Dowidar has left her position at Intouch CX after a year as the company’s Regional Director for Africa.
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Clifton brings Boston Fed expertise to US Alorica Summit
Michael Clifton is the co-CEO of Alorica, an outsourcing services company based in Irvine, California, with over 100,000 employees in…
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Fires are a major challenge facing the call center industry.
Fires are the arch enemy of call centers. A fire can cost lives, in addition to the loss of data,…
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Global companies are looking for young people to work in call centers with huge salaries
Young men are required to work in call centers in a number of international companies, with large salaries reaching 35…
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Sunday, October 13, 2024..Egypt relies Knocking on doors policy to develop outsourcing industry
Good morning dear followers.. A new issue and a new copy of the Ta3heed newsletter.. Today we discuss the Egyptian…
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Outsourcing healthcare billing reduces costs by 30%
Outsourcing medical billing services has become a key strategy for healthcare providers to streamline operations, reduce costs, and improve revenue…
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News & Reports
Minister of Communications visits 6 countries in 9 months to attract new investments in the outsourcing industry
The "Ta3heed" newsletter monitored the most prominent shuttle tours and meetings conducted by Dr. Amr Talaat, Minister of Communications, during…
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5 Innovative Shift Work Systems for Call Center Workers
A report prepared by CX TODAY revealed the 5 most innovative chef systems that suit call center and customer service…
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