Digital-Egypt-strategy for the outsourcing industry
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News & Reports
Yasser Omran Appointed CEO of “Alorica Egypt” Following Paulo Pereira
Yasser Omran assumed the role of CEO of Alorica Egypt, a global outsourcing services company, on March 10th, succeeding Paulo…
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News & Reports
How Do Wall Colors in Call Centers Affect Employee Behavior?
The choice of wall colors in call centers plays a significant role in employee behavior, especially since nearly 50% of…
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Profile
“Rania”: From “Headset” to Leading Vodafone Intelligent Solutions Egypt (VOIS)
In a professional journey spanning over 27 years, Rania Salah has secured a prominent position among female leaders in the…
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Infograph
Egypt Supports Freelancing with a Strategic Vision and Executive Steps to Boost the Digital Economy
Amid the push for digital transformation and empowering youth, Egypt has adopted an integrated strategy to support freelancing and entrepreneurship.
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News & Reports
From “Sorry, I Don’t Understand” to “How Can I Help You?” – Artificial Intelligence is Changing the Future of Customer Interaction
In a rapidly evolving world, the use of Chatbots has become a key part of company strategies to enhance customer…
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Home
Silicon Waha Announces the Launch of the Second Edition of “Waha Connect” Event
Silicon Waha, a leading company in the management and operation of technology Parks in Egypt, has announced the launch of…
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Home
Yamen El Ahmar Appointed CEO of “TTEC Egypt” Succeeding Amira Basyuni
According to Ta3heed newsletter, Engineer Yamen El Ahmar has been appointed as the CEO of TTEC Egypt, succeeding Amira Basyuni.
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News & Reports
Report: Employees Spend an Average of 8 Minutes Per Day on Each Smoking Break
Several studies have shown that tobacco use not only negatively affects employee productivity but also leads to increased costs for…
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