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Sunday, April 13, 2025 Newsletter.. “Tax Incentives” and “Financing”: Keys to Supporting the Employment of New Graduates in the Outsourcing Sector
We explore the opinions of executive leaders in the outsourcing industry on the Sunday, April 13, 2025 Newsletter.. “Tax Incentives”…
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News & Reports
Yasser Omran Appointed CEO of “Alorica Egypt” Following Paulo Pereira
Yasser Omran assumed the role of CEO of Alorica Egypt, a global outsourcing services company, on March 10th, succeeding Paulo…
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News & Reports
How Do Wall Colors in Call Centers Affect Employee Behavior?
The choice of wall colors in call centers plays a significant role in employee behavior, especially since nearly 50% of…
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Profile
“Rania”: From “Headset” to Leading Vodafone Intelligent Solutions Egypt (VOIS)
In a professional journey spanning over 27 years, Rania Salah has secured a prominent position among female leaders in the…
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News & Reports
From “Sorry, I Don’t Understand” to “How Can I Help You?” – Artificial Intelligence is Changing the Future of Customer Interaction
In a rapidly evolving world, the use of Chatbots has become a key part of company strategies to enhance customer…
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Home
Silicon Waha Announces the Launch of the Second Edition of “Waha Connect” Event
Silicon Waha, a leading company in the management and operation of technology Parks in Egypt, has announced the launch of…
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Jobs
Golden Opportunities in Egypt’s Call Centers: Attractive Salaries & Multilingual Jobs Await You
In a move that reflects the recovery of Egypt’s job market, a number of local and international companies have announced…
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Home
Sunday, March 23, 2025 Newsletter.. Quiet Preparations.. How Outsourcing Companies Are Preparing for Eid Al-Fitr
Good morning dear followers.. A new issue and a new copy of the Ta3heed newsletter.. Today we discuss an important…
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Home
Yamen El Ahmar Appointed CEO of “TTEC Egypt” Succeeding Amira Basyuni
According to Ta3heed newsletter, Engineer Yamen El Ahmar has been appointed as the CEO of TTEC Egypt, succeeding Amira Basyuni.
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Services
From Jeans to Crocs: 8 Things Banned in Call Centers
Companies typically set clear policies regarding what employees are allowed to wear in the workplace.
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