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“Real mark Developments” specializes in 3000 square meters in projects, “Delta Business Park” for outsourcing companies
"Real mark Developments" company aims to allocate an area of up to 3000 square meters in the delta business park…
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GoChat Launches GoAI247 AI and Plans Gulf Expansion in 2025
In a move aimed at redefining the AI landscape in the Arab world, GoChat has decided to launch its new…
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A Comprehensive Look at Outsourcing Contract Types: Fixed-Price, Time and Materials, and Managed Services
An outsourcing agreement is a legal contract between two parties: a company and an external service provider. As outlined in…
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5 Ways to Improve the Mental Health of Customer Service Employees
By nature, customer service roles are stressful due to constant interactions with customers, which often involve complaints and sometimes seemingly…
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Report: Outsourcing Companies Achieve 20-30% Average Profit Margin
Outsourcing companies typically achieve an average profit margin of 20-30% of the service fees charged to clients.
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Expanding Domestically and Conquering Europe: Outsourcing Companies’ Agenda for 2025
With only a few days left until 2025, "Ta3heed" Newsletter has spoken with a number of local and global outsourcing…
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Types of “Angry” Customers and How to Deal with Them
Regardless of the exceptional service you provide, it's important to realize that not every customer will always be satisfied. Some…
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Jobs
Lucrative Customer Service Jobs with No Experience Required
Customer service roles have become highly sought-after among Egyptian youth, especially with salaries reaching up to 20,000 Egyptian pounds per…
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“VXI” US Company to Launch Its Second Branch in Egypt in January 2025 with a Capacity of 500 Seats
The American outsourcing company, "VXI" for the Middle East and North Africa region, is set to launch its second branch…
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