call center
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News & Reports
Gupta takes over as Regional Director of InTouch CX Africa.. Exclusive
Ta3heed Newsletter has learned that Sidharth Gupta is set to take over as the Regional Director for Africa at InTouch…
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Customer service jobs with salaries up to 24 thousand pounds per month
International and local companies are looking for customer service employees to work in their centers in Egypt with monthly salaries…
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Live Chat Remotely: Your Secret Weapon to Gain Customer Loyalty
Live chat is an important tool, or metaphorically speaking, a weapon, to gain customer loyalty, especially with the development of…
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Banks: A Challenging Investment Opportunity for Outsourcing Companies
Opinions varied among a number of banking experts and technology sector officials regarding the role that outsourcing companies can play…
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Company Director in First Press Interview: “TTEC” aims to make Egypt a global center of excellence in customer experience
American BPO outsourcing company TTEC is adopting an ambitious plan in Egypt based on several axes: investing in digital transformation…
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Sunday, October 27, 2024..How do call center companies protect themselves from fires?
Good morning dear followers.. A new issue and a new copy of the Ta3heed newsletter.. Today we discuss An important…
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TTech begins trial operation of its site in Maadi Technology Zone (Photos)
TTech, an American outsourcing services company, has begun the trial operation phase of its site in Maadi Technology Zone, in…
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How do call center companies protect themselves from fires?
Fires can happen without warning. An electrical short circuit or a cigarette butt can destroy entire buildings and take lives.
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8 Essential Skills Needed to Work in Call Centers
A recent report published by Cloud Talk identified 8 basic skills needed to work in call centers so that a…
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Maggie Dowidar leaves her position at Intouch CX
Maggie Dowidar has left her position at Intouch CX after a year as the company’s Regional Director for Africa.
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