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Live Chat Remotely: Your Secret Weapon to Gain Customer Loyalty
Live chat is an important tool, or metaphorically speaking, a weapon, to gain customer loyalty, especially with the development of…
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Banks: A Challenging Investment Opportunity for Outsourcing Companies
Opinions varied among a number of banking experts and technology sector officials regarding the role that outsourcing companies can play…
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Company Director in First Press Interview: “TTEC” aims to make Egypt a global center of excellence in customer experience
American BPO outsourcing company TTEC is adopting an ambitious plan in Egypt based on several axes: investing in digital transformation…
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Sunday, October 27, 2024..How do call center companies protect themselves from fires?
Good morning dear followers.. A new issue and a new copy of the Ta3heed newsletter.. Today we discuss An important…
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TTech begins trial operation of its site in Maadi Technology Zone (Photos)
TTech, an American outsourcing services company, has begun the trial operation phase of its site in Maadi Technology Zone, in…
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How do call center companies protect themselves from fires?
Fires can happen without warning. An electrical short circuit or a cigarette butt can destroy entire buildings and take lives.
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8 Essential Skills Needed to Work in Call Centers
A recent report published by Cloud Talk identified 8 basic skills needed to work in call centers so that a…
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Maggie Dowidar leaves her position at Intouch CX
Maggie Dowidar has left her position at Intouch CX after a year as the company’s Regional Director for Africa.
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Fires are a major challenge facing the call center industry.
Fires are the arch enemy of call centers. A fire can cost lives, in addition to the loss of data,…
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Global companies are looking for young people to work in call centers with huge salaries
Young men are required to work in call centers in a number of international companies, with large salaries reaching 35…
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