call center
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Jobs
Unlock New Horizons: Diverse Call Center Careers in Egypt Await You
Several local and international companies in Egypt are now offering call center vacancies with competitive salaries and opportunities to work…
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News & Reports
Statista: Egypt’s BPO Services Revenue to Reach $523.2 Million by End of 2025
A recent report by Statista projects that Egypt’s Business Process Outsourcing (BPO) market revenue will reach $523.2 million by the…
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Home
4 Egyptian Outsourcing Companies Featured in IAOP’s 2025 Ranking
Four Egyptian outsourcing companies have been recognized among the Top 100 Global Outsourcing Companies for 2025, according to the International…
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Home
Generative AI: The Cornerstone of Customer Service’s Future
The customer service industry is undergoing a radical transformation due to the increasing reliance on artificial intelligence (AI) solutions, particularly…
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Jobs
New Job Opportunities in Call Centers in Egypt with Competitive Salaries
Several local and international companies in Egypt have announced vacancies in call centers, offering competitive salaries and opportunities to work…
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Profile
“Vorbach” – A Leading Outsourcing Pioneer in the Philippines with Over 21 Years of Expertise
Tim Vorbach is the founder and CEO of Emapta, a Philippines-based outsourcing company specializing in financial services and technology solutions…
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Home
Sunday, February 23, 2025 Newsletter.. How Technology Facilitates Call Center Employees’ Work During Ramadan?
As the holy month of Ramadan approaches each year, telecommunications companies and digital platforms ramp up their preparations to handle…
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Home
Egypt and Latvia Support Joint Opportunities in the Outsourcing Sector
Egypt and Latvia have maintained diplomatic and economic relations for 33 years, with the Latvian Embassy opening in Cairo in…
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Home
5 Nutritional Tips for Customer Service Employees, Including Staying Hydrated
A report published by Aditya Birla Capital provided a set of nutritional tips for office workers, including customer service employees,…
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Home
Outsourcing Companies: The Cancellation of Form 6 is a Positive Step Toward Greater Job Stability in the Workplace
Several experts in Egypt’s outsourcing industry agree that the cancellation of Form 6 and the prohibition of unfair dismissal under…
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