AI
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Infograph
Top 5 IT Outsourcing Companies in 2024
In today’s rapidly evolving technology landscape, outsourcing IT services has become a strategic move for businesses to boost efficiency and…
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Services
Learn time management techniques in call centers
In the fast-paced environment of a call center, time is of the essence, so the ability to manage one's time…
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What is bad customer service? .. And how can it be avoided?
Bad customer service can be defined as a company's failure to meet customer expectations in terms of service quality, response…
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Phrases to Avoid If You’re a Customer Service Representative
If you are an employee there are phrases you should avoid, so that you do not fall into one of…
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South African SoluGrowthputs the final touches to start operating its branch in Egypt
The South African company SoluGrowth will finish establishing its headquarters in Egypt soon before the end of this year, and…
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Profile
Ram Ramachandran is an Indian executive leading Tech Mahindra International
Ram Ramachandran has been Senior Vice President and Head of the Middle East and Africa Division at Tech Mahindra, a…
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Abou ElElla: Egypt has a strong opportunity to be a global center for developing artificial intelligence
Wael Abou ElElla, Chairman of the Board of Directors of Go Chat 247 for Outsourcing Services, believes that Egypt has…
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CEO ETISAL International reveals to the Ta3heed newsletter the mechanisms for advancing the industry
Egypt seeks to double digital exports, especially those resulting from outsourcing services. Supporting the outsourcing industry is a national trend,…
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7 Important Skills a Call Center Employee Should Have
Call center employees are responsible for much more than just solving customer problems, so they must have special skills that…
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Average salary of employees at Teleperformance
Teleperformance Outsourcing Services is a global company that started its operations in 1978, headquartered in France, and opened its first…
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