AI
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News & Reports
Transcom launches an AI-powered machine translation tool
Ahmed Gamaleldin, Transcom's regional director for outsourcing services, said that the company has implemented a technical solution using artificial intelligence…
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Andy Lee, founder of Alorica, from a clothing sales employee to the best businessman
Andy Lee, founder of the outsourcing company Alorica, was born in Taiwan in 1980 and moved to America when he…
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News & Reports
Technical jobs may disappear this year due to the development of technology.. Report
As we enter 2024, the impact of the development of technology and especially artificial intelligence (AI) solutions on various industries…
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Infograph
Top 5 IT Outsourcing Companies in 2024
In today’s rapidly evolving technology landscape, outsourcing IT services has become a strategic move for businesses to boost efficiency and…
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Services
Learn time management techniques in call centers
In the fast-paced environment of a call center, time is of the essence, so the ability to manage one's time…
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What is bad customer service? .. And how can it be avoided?
Bad customer service can be defined as a company's failure to meet customer expectations in terms of service quality, response…
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Phrases to Avoid If You’re a Customer Service Representative
If you are an employee there are phrases you should avoid, so that you do not fall into one of…
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South African SoluGrowthputs the final touches to start operating its branch in Egypt
The South African company SoluGrowth will finish establishing its headquarters in Egypt soon before the end of this year, and…
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Profile
Ram Ramachandran is an Indian executive leading Tech Mahindra International
Ram Ramachandran has been Senior Vice President and Head of the Middle East and Africa Division at Tech Mahindra, a…
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Abou ElElla: Egypt has a strong opportunity to be a global center for developing artificial intelligence
Wael Abou ElElla, Chairman of the Board of Directors of Go Chat 247 for Outsourcing Services, believes that Egypt has…
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