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Sunday, November 24, 2024..What does the industry community say about the regulatory framework for outsourcing?

Good morning dear followers.. A new issue and a new copy of the Ta3heed newsletter.. Today we discuss an important topic ..We explore the opinions of executive leaders in the outsourcing industry on the regulatory framework set by NTRA.

A number of officials and experts in the outsourcing services industry in Egypt agreed that the regulatory framework approved by the Telecommunications Regulatory Authority in cooperation with the Information Technology Industry Development Agency to regulate the work of companies in the local market is a good step that will prevent the entry of fictitious entities into the industry and ensure fair competition among all players.

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framework for outsourcing
framework for outsourcing

News and reports of the week

The most important terms, obligations and rights for licensing the establishment and operation of call centers

In this report, we will review the most important conditions, obligations and rights of licenses to establish and operate call centers within Egypt.

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The most important terms, obligations and rights for licensing the establishment and operation of call centers
The most important terms, obligations and rights for licensing the establishment and operation of call centers

Transcom receives a notification from ITIDA regarding the new license.. and IGT Solutions seeks clarification

Ta3heed newsletter has learned that a number of outsourcing service companies operating in the local market are about to apply to the Information Technology Industry Development Agency to obtain an official license to practice the activity under the regulatory framework issued by the Telecommunications Regulatory Authority in cooperation with ITIDA.

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Transcom receives a notification from ITIDA regarding the new license.. and IGT Solutions seeks clarification
Transcom receives a notification from ITIDA regarding the new license.. and IGT Solutions seeks clarification

How were call centers established and operated in Egypt?

The regulatory framework for call centers in Egypt reviewed the previous status of call centers when establishing and operating call centers within Egypt.

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How were call centers established and operated in Egypt?
How were call centers established and operated in Egypt?

Mexico and the Philippines are the most prominent.. Multiple regulatory frameworks for the outsourcing industry, but the content is one

The names are many, but the content is one. This phrase can summarize the experiences of a number of leading countries in regulating and regulating the business process outsourcing (BPO) industry around the world, most notably the Philippines and Mexico.

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Mexico and the Philippines are the most prominent.. Multiple regulatory frameworks for the outsourcing industry, but the content is one
Mexico and the Philippines are the most prominent.. Multiple regulatory frameworks for the outsourcing industry, but the content is one

International Employment Federation praises community dialogue on new labour law draft

The International Labour Union praised the opening of community dialogue on the new draft labor law, coinciding with its discussion within the Manpower Committee of the House of Representatives after its referral by the government, stressing that the new draft law is an important step towards developing the labor system in Egypt.

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Mohamed El Derwy
Mohamed El Derwy

Infographic

Features of the regulatory framework for call centers in Egypt

In the following Infographic, we review the most important features of the regulatory framework for call centers in Egypt, issued by the National Telecommunications Regulatory Authority.

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Jobs

Customer service jobs in local and international companies

New customer service jobs in a number of local and international companies with salaries exceeding 12 thousand pounds per month. We will provide you with all the details.

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Customer service jobs
Customer service jobs







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