Expanding Domestically and Conquering Europe: Outsourcing Companies’ Agenda for 2025
With only a few days left until 2025, “Ta3heed” Newsletter has spoken with a number of local and global outsourcing companies to get a glimpse of their plans for the coming year, which they may not have been able to achieve in 2024.
Global Company Official: We Exceeded Our Targets in Egypt and Are Focusing on the Delta in 2025
An official at a global outsourcing company operating in Egypt stated that the company had exceeded its targets in 2024 and that the company is growing steadily.
Regarding the company’s targets for 2025, they indicated in their interview with “Ta3heed” Newsletter that they plan to expand into the Delta region in the coming year, as it is expected to witness significant growth in demand for outsourcing services.
Abd El Aziz: Jo Chat Will Complete Its Expansions in Egypt and Expand into the Gulf and Europe
Shimaa Abd El Aziz, CEO of Jo Chat 247 Outsourcing Services, said that her company has achieved many of its plans and targets in 2024 and will complete its expansions within Egypt in the new year, in addition to expanding into the Gulf region and Europe.
Abd El Aziz added that the company will work in 2025 on a developed artificial intelligence model to serve customer experiences.
El-Damnhoury: Telecommunicate Plans to Increase Partnerships and Develop Advanced Platforms
Ahmed El-Damnhoury, CEO of Telecommunicate Outsourcing Services, said that the company is always working to enhance its capabilities and achieve its strategic goals in order to provide innovative and comprehensive solutions in the field of outsourcing services.
El-Damnhoury explained that his company plans to complete and achieve a set of key objectives during 2025, including expanding the scope of strategic partnerships by strengthening cooperation with local, regional, and international companies to provide advanced solutions that meet the needs of customers in various markets.
He hinted that the target plan also includes regional and international expansion by targeting new markets and increasing our presence in strategic areas, in line with our vision for sustainable growth, as well as developing infrastructure and investing in developing advanced technological platforms to ensure the provision of high-quality services that meet the requirements of the era.
In addition to enhancing digital transformation by launching and developing innovative technologies that contribute to improving operational efficiency and customer experience, with a focus on artificial intelligence and process automation.
