Services
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Call Center Dress Code: Benefits, Options, and Best Practices
Call center employees provide service over the phones, so customers will not know what the employee is wearing during the…
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Phrases to Avoid If You’re a Customer Service Representative
If you are an employee there are phrases you should avoid, so that you do not fall into one of…
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5 Tips to Improve Call Center Employee Performance
Businesses and other sectors are always looking for effective ways to improve the performance of their call center employees and…
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8 Personal Traits a Customer Service Employee Should Have
The Ta3hed Newsletter publishes a list of the most prominent personal characteristics that must be present in a person applying…
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5 Common Observations That Reveal Poor Performing Call Center Employees
It is natural for companies to be interested in hiring call center employees with specific specifications, but there are common…
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Learn about the features of the Burj Al Arab Technology park
Silicon waha Company operates several technology parks across the Arab Republic of Egypt, as part of its plan to encourage…
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Watch.. Khaled Alish talks about the profession of a call center employee
Ta3heed platform met with comedian Khaled Alish on the sidelines of GITEX Global Communications Exhibition and Conference 2023.
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Most notably, high blood pressure and obesity…diseases that threaten the life of call center employees
The "Ta3heed" platform reviews some of the diseases and health problems that the vast majority of call center workers are…
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Including the pride of ignorance…common mistakes made by call center employees
The "Ta3heed" platform publishes a list of the most common mistakes made by customer service employees while performing their work,…
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What is the ITIDA Qualification for Employment Program?
The “Qualification for Employment” program is one of the human capacity development programs launched by the Information Technology Industry Development…
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