News & Reports
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ICT Minister Inaugurates Deloitte Innovation Hub in Cairo
Deloitte has officially launched its Innovation Hub in Cairo, marking a significant milestone in its commitment to driving innovation and…
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TTech begins trial operation of its site in Maadi Technology Zone (Photos)
TTech, an American outsourcing services company, has begun the trial operation phase of its site in Maadi Technology Zone, in…
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How do call center companies protect themselves from fires?
Fires can happen without warning. An electrical short circuit or a cigarette butt can destroy entire buildings and take lives.
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Maggie Dowidar leaves her position at Intouch CX
Maggie Dowidar has left her position at Intouch CX after a year as the company’s Regional Director for Africa.
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IGT Solutions aims to reach 2000 employees in Egypt by the end of 2025
IGT Solutions aims to increase its number of employees in the Egyptian market to 2,000 employees by the end of…
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Outsourcing healthcare billing reduces costs by 30%
Outsourcing medical billing services has become a key strategy for healthcare providers to streamline operations, reduce costs, and improve revenue…
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Minister of Communications visits 6 countries in 9 months to attract new investments in the outsourcing industry
The "Ta3heed" newsletter monitored the most prominent shuttle tours and meetings conducted by Dr. Amr Talaat, Minister of Communications, during…
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5 Innovative Shift Work Systems for Call Center Workers
A report prepared by CX TODAY revealed the 5 most innovative chef systems that suit call center and customer service…
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Egypt relies Knocking on doors policy to develop outsourcing industry
The government is working to encourage investment and promote outsourcing services internationally as an important source of dollars, based on…
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Sponsored by Ta3heed Newsletter.. Launch of the first Padel Championship between outsourcing companies October 26
Events On Company intends to organize the first Padel Championship among employees of outsourcing companies until October 26, sponsored by…
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