News & Reports
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Mexico and the Philippines are the most prominent.. Multiple regulatory frameworks for the outsourcing industry, but the content is one
The names are many, but the content is one. This phrase can summarize the experiences of a number of leading…
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Transcom receives a notification from ITIDA regarding the new license.. and IGT Solutions seeks clarification
Ta3heed newsletter has learned that a number of outsourcing service companies operating in the local market are about to apply…
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How were call centers established and operated in Egypt?
The regulatory framework for call centers in Egypt reviewed the previous status of call centers when establishing and operating call…
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Why outsource games development?
Game development is a tedious but rewarding process when creating a game, whether it is a multi-platform video game or…
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The most prominent funny situations in new appointments for outsourcing companies
Ta3heed newsletter monitored the experiences of a number of human resources department managers within outsourcing services companies in Egypt and…
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Egyptian Trade Representative Offices are an important tool for opening new markets for outsourcing.
Egyptian trade representation offices are one of the tools that can be relied upon to enhance Egypt’s position as a…
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SAQAYA English opens a new center to provide its services to European countries from Egypt
Ta3heed newsletter learned that the English company SAQAYA for IT solutions recently opened a new center in the local market…
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Gupta takes over as Regional Director of InTouch CX Africa.. Exclusive
Ta3heed Newsletter has learned that Sidharth Gupta is set to take over as the Regional Director for Africa at InTouch…
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Live Chat Remotely: Your Secret Weapon to Gain Customer Loyalty
Live chat is an important tool, or metaphorically speaking, a weapon, to gain customer loyalty, especially with the development of…
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Banks: A Challenging Investment Opportunity for Outsourcing Companies
Opinions varied among a number of banking experts and technology sector officials regarding the role that outsourcing companies can play…
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