News & Reports
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Outsourcing healthcare billing reduces costs by 30%
Outsourcing medical billing services has become a key strategy for healthcare providers to streamline operations, reduce costs, and improve revenue…
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Minister of Communications visits 6 countries in 9 months to attract new investments in the outsourcing industry
The "Ta3heed" newsletter monitored the most prominent shuttle tours and meetings conducted by Dr. Amr Talaat, Minister of Communications, during…
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5 Innovative Shift Work Systems for Call Center Workers
A report prepared by CX TODAY revealed the 5 most innovative chef systems that suit call center and customer service…
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Egypt relies Knocking on doors policy to develop outsourcing industry
The government is working to encourage investment and promote outsourcing services internationally as an important source of dollars, based on…
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Sponsored by Ta3heed Newsletter.. Launch of the first Padel Championship between outsourcing companies October 26
Events On Company intends to organize the first Padel Championship among employees of outsourcing companies until October 26, sponsored by…
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How is machine learning used in customer service?
Machine learning is a type of technology that helps computers learn from data and make correct and accurate decisions.
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What is the destination of investments of Egyptian outsourcing companies?
A number of IT professionals have called on Egyptian outsourcing companies to reconsider their list of target markets and focus…
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Constrix and Foundever among the world’s 100 most inspiring workplaces
Constrix tops Inspring Workplaces' list of the 100 Most Inspiring Workplaces in the World, while Foundever comes in at No.…
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Moscar plans to focus on Gulf markets and open an office in Riyadh in 2025
Mostafa Shehata, Founder and CEO of Moscar Business Solutions, said the company has a vision to deliver an exceptional outsourcing…
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Key Metrics to Measure and Enhance Customer Experience
Customer experience is intangible because it is about feelings, comments and opinions, and customer experience is unique because customers always…
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