News & Reports
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Egyptian Trade Representative Offices are an important tool for opening new markets for outsourcing.
Egyptian trade representation offices are one of the tools that can be relied upon to enhance Egypt’s position as a…
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SAQAYA English opens a new center to provide its services to European countries from Egypt
Ta3heed newsletter learned that the English company SAQAYA for IT solutions recently opened a new center in the local market…
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Gupta takes over as Regional Director of InTouch CX Africa.. Exclusive
Ta3heed Newsletter has learned that Sidharth Gupta is set to take over as the Regional Director for Africa at InTouch…
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Live Chat Remotely: Your Secret Weapon to Gain Customer Loyalty
Live chat is an important tool, or metaphorically speaking, a weapon, to gain customer loyalty, especially with the development of…
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Banks: A Challenging Investment Opportunity for Outsourcing Companies
Opinions varied among a number of banking experts and technology sector officials regarding the role that outsourcing companies can play…
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ICT Minister Inaugurates Deloitte Innovation Hub in Cairo
Deloitte has officially launched its Innovation Hub in Cairo, marking a significant milestone in its commitment to driving innovation and…
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TTech begins trial operation of its site in Maadi Technology Zone (Photos)
TTech, an American outsourcing services company, has begun the trial operation phase of its site in Maadi Technology Zone, in…
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How do call center companies protect themselves from fires?
Fires can happen without warning. An electrical short circuit or a cigarette butt can destroy entire buildings and take lives.
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Maggie Dowidar leaves her position at Intouch CX
Maggie Dowidar has left her position at Intouch CX after a year as the company’s Regional Director for Africa.
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IGT Solutions aims to reach 2000 employees in Egypt by the end of 2025
IGT Solutions aims to increase its number of employees in the Egyptian market to 2,000 employees by the end of…
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