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Ramy Kato..an education with a French flavor and diverse job experiences
Ramy Kato, former President of Vodafone International Services in Egypt, has more than 28 years of experience in the communications…
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Regional Director of “Intouch CX” in Africa: We plan to expand locally and add more than 500 new job opportunities
Intouch CX Outsourcing Services Company believes that the Egyptian market is one of the important markets for it, and it…
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Factors to Consider When Choosing the Right Call Center for Your Business
There are thousands of call centers around the world, so how can you find the best one for your business?…
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Essential tools that are indispensable in call centers.. Get to know them
Creating an efficient call center is not an easy task, it requires basic tools that are indispensable especially when you…
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Profile: “Wegz”… from the “Call Center” headset of one of the most important “rap” singers
Wegs is one of the most important rap singers in the Arab world, and the most listened to Arab artist…
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FIBERME expects a 20% increase in call center speaker sales during 2024
Tamer Attia, Regional Executive Director for the Middle East and Africa for the American company FIBERME Communications, which specializes in…
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Annette Franz, Customer Experience Consultant, is on the list of the 100 most influential women on Twitter
Businesswoman and writer Annette Franz, CEO of customer experience company CX Journey, was born in Poland in 1894 and moved…
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Call Center Dress Code: Benefits, Options, and Best Practices
Call center employees provide service over the phones, so customers will not know what the employee is wearing during the…
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Nermine El Nem: Elharefa provides jobs for freelancers and remote workers in 12 fields, most notably customer service
This week’s guest of Ta3heed’s outsourcing newsletter is Nermine El Nemr, founder and CEO of Elharefa platform for freelance and…
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Kato: Egypt is an ideal choice for establishing multilingual customer service centers
This week's interview is renewed with Ta3heed newsletter, and this time we interview Ramy Abdelfattah Kato, one of the prominent…
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