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Technical jobs may disappear this year due to the development of technology.. Report
As we enter 2024, the impact of the development of technology and especially artificial intelligence (AI) solutions on various industries…
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Government priorities to support the outsourcing industry in 2024
مع بدء العام كان من المهم أن نستطلع رأي عدد من الشركات والخبراء فيما يجب على الحكومة التركيز عليه لدعم…
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intelcia aims to reach 5,000 employees in Egypt during 2025
An outsourcing bulletin learned that the Moroccan company intelcia for outsourcing services aims to reach 5,000 employees in Egypt by…
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Top 5 IT Outsourcing Companies in 2024
In today’s rapidly evolving technology landscape, outsourcing IT services has become a strategic move for businesses to boost efficiency and…
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Call center job opportunities for German and English speakers
German customer service is one of the most in-demand call center jobs in outsourcing companies, with high salaries compared to…
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How do call centers handle user data and privacy?
Call centers may contract with companies that provide financial services, which allows them to obtain financial data from customers. How…
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Learn time management techniques in call centers
In the fast-paced environment of a call center, time is of the essence, so the ability to manage one's time…
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Derek Gallimore, from nurse to founder of the first outsourcing consulting platform
Derek Gallimore, founder and CEO of Outsource Accelerator - the first platform for providing advice and information to companies working…
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What is bad customer service? .. And how can it be avoided?
Bad customer service can be defined as a company's failure to meet customer expectations in terms of service quality, response…
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Amal Hassan…an entrepreneur who put Nigeria on the global outsourcing map
Amal Hassan is a Nigerian entrepreneur and the founder and CEO of Outsource Global, a call center services company founded…
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