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3 Factors to Consider When Choosing Call Center Staff Seats
When choosing seats for customer service and call center employees, three basic factors must be taken into account: comfort, durability,…
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Egypt relies Knocking on doors policy to develop outsourcing industry
The government is working to encourage investment and promote outsourcing services internationally as an important source of dollars, based on…
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New job opportunities in call centers in local and international companies
Global and local companies employ young men and women in call centers, with acceptable specifications and generous salaries, which we…
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Criteria used by call center companies to calculate their call costs
Despite being one of the oldest forms of customer support, phone calls are still the most popular tool among customers,…
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Guardiola from Santander Bank manager in Spain to found Konectanet Group
Jose Pacheco Guardiola, born in Seville in 1961, was predicted to be a successful professional player due to his great…
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Sunday, September 29, 2024 Newsletter..What is the destination of investments of Egyptian outsourcing companies?
Good morning dear followers, our main story this week highlights a map of the countries of the world that offer…
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How can we measure the efficiency of call centers?
Analyzing the key performance indicators (KPI's) of call centers is important when evaluating their efficiency and effectiveness, but there are…
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Mark Carnett, is a physician who founded a platform to develop virtual assistants for others.
Founded in 2017 by Dr. Mark Carnett, Hello Rache specializes in providing virtual assistants to medical facilities, veterinary clinics, and…
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Sponsored by Ta3heed Newsletter.. Launch of the first Padel Championship between outsourcing companies October 26
Events On Company intends to organize the first Padel Championship among employees of outsourcing companies until October 26, sponsored by…
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How is machine learning used in customer service?
Machine learning is a type of technology that helps computers learn from data and make correct and accurate decisions.
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