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5 Innovative Shift Work Systems for Call Center Workers
A report prepared by CX TODAY revealed the 5 most innovative chef systems that suit call center and customer service…
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3 Factors to Consider When Choosing Call Center Staff Seats
When choosing seats for customer service and call center employees, three basic factors must be taken into account: comfort, durability,…
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Egypt relies Knocking on doors policy to develop outsourcing industry
The government is working to encourage investment and promote outsourcing services internationally as an important source of dollars, based on…
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New job opportunities in call centers in local and international companies
Global and local companies employ young men and women in call centers, with acceptable specifications and generous salaries, which we…
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Criteria used by call center companies to calculate their call costs
Despite being one of the oldest forms of customer support, phone calls are still the most popular tool among customers,…
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Guardiola from Santander Bank manager in Spain to found Konectanet Group
Jose Pacheco Guardiola, born in Seville in 1961, was predicted to be a successful professional player due to his great…
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How can we measure the efficiency of call centers?
Analyzing the key performance indicators (KPI's) of call centers is important when evaluating their efficiency and effectiveness, but there are…
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Mark Carnett, is a physician who founded a platform to develop virtual assistants for others.
Founded in 2017 by Dr. Mark Carnett, Hello Rache specializes in providing virtual assistants to medical facilities, veterinary clinics, and…
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Sponsored by Ta3heed Newsletter.. Launch of the first Padel Championship between outsourcing companies October 26
Events On Company intends to organize the first Padel Championship among employees of outsourcing companies until October 26, sponsored by…
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