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Strategies to Enhance and Maintain Customer Loyalty
With increasing customer expectations and intense competition, maintaining customer loyalty has become crucial for the success of any brand.
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Why Do Outsourcing Companies Need to Offer Their Services in More Than One Language?
With the increasing global expansion of brands, the world has become more interconnected than ever, compelling companies to communicate with…
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Exclusive: $2,500 License Fee for Establishing and Operating a Call Center in Egypt
The "Ta3heed" Newsletters learned from informed sources that the license fee obtained by outsourcing service companies to establish and operate…
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Egyptian Outsourcing Companies Are the Most Affected by the Minimum Wage Increase… But!
Several experts and executives in Egypt's outsourcing industry agree that local companies are the most impacted by the recent decision…
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Jobs
Job Opportunities for Fresh Graduates in Call Centers
Several call center companies, both global and local, that operate from Egypt to provide services worldwide have announced their need…
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Sunday, February 9, 2025 Newsletter..Strategies of Local Outsourcing Companies to Attract and Retain Talent Amid Global Competition
Ta3heed newsletter.. Today we discuss an important topic..We explore the opinions of executive leaders in the outsourcing industry on the…
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News & Reports
“Refky” Establishes Planovate Company for Consulting Services in America
According to the Ta3heed newsletter, Engineer Ahmed Refky, the former CEO of Raya for Contact Centers, has founded a new…
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Record Performance for “Silicon Waha”: 82% Occupancy in New Technology parks in 2024
Silicon Waha Company for the management and operation of new technology zones achieved a record performance last year, with occupancy…
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Dennis Wakabayashi … A Journalist Leading International Events in the Customer Service Industry
Dennis Wakabayashi is a digital content creator and a journalist specializing in customer service.
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“Concentrix Egypt” Weighs Between Kafr El-Sheikh and Mansoura for Expansion… and Plans to Add Urdu and Mandarin
The American outsourcing services company Concentrix is currently weighing between the cities of Kafr El-Sheikh and Mansoura for establishing a…
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