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5 Nutritional Tips for Customer Service Employees, Including Staying Hydrated
A report published by Aditya Birla Capital provided a set of nutritional tips for office workers, including customer service employees,…
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Outsourcing Companies: The Cancellation of Form 6 is a Positive Step Toward Greater Job Stability in the Workplace
Several experts in Egypt’s outsourcing industry agree that the cancellation of Form 6 and the prohibition of unfair dismissal under…
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Customer Service: The Winning Bet for Tech Companies During Ramadan
As the holy month of Ramadan approaches each year, telecommunications companies and digital platforms ramp up their preparations to handle…
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Pankaj Danuka: A Chartered Accountant with a Quarter-Century of Experience in the Outsourcing Industry
Pankaj Danuka, the CEO and co-founder of Ameridial, graduated from the University of Delhi, India, and holds a Master’s degree…
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How Technology Facilitates Call Center Employees’ Work During Ramadan
Ramadan is a unique period with its own traditions, requiring companies to reorganize work schedules and update strategies to accommodate…
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Jobs
Exciting Job Opportunities in Call Centers in Egypt
Several local and international companies in Egypt have announced job openings for young professionals in various call center positions, offering…
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Newsletters
Sunday, February 16, 2025 Newsletter..Egyptian Outsourcing Companies Are the Most Affected by the Minimum Wage Increase… But!
Good morning dear followers.. A new issue and a new copy of the Ta3heed newsletter.. Today we discuss an important…
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Profile
The Inspiring “Krasovsky”: From Junior Programmer to Leading Sigma Software Group
Valery Krasovsky is the CEO and co-founder of Sigma Software Group, as well as a general partner at Sigma Software…
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Average Wages of Call Center Service Employees Worldwide in Key Countries, Including the U.S. and the Philippines
A report by Site Selection Group has revealed the average wages of employees in the call center services industry across…
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The Evolution of Minimum Wages in Egypt’s Private Sector in USD
The Egyptian government, represented by the National Wages Council, has made multiple adjustments to the minimum wage for private-sector employees…
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