Sunday, August 24, 2025 Newsletter… Enhancing Outsourcing Leadership Skills: Attracting Investment and Boosting Competitiveness
Good morning dear followers.. A new issue and a new copy of the Ta3heed newsletter.. Today we discuss an important topic ..We explore the opinions of executive leaders in the outsourcing industry on the Sunday, August 24, 2025 Newsletter.. Enhancing Outsourcing Leadership Skills: Attracting Investment and Boosting Competitiveness.
With the rapid developments in the global outsourcing and IT services sector, developing executive leaders has become a fundamental pillar for any country’s ability to attract investments and enhance its competitiveness.
Today, the world is moving toward more open markets, and companies are seeking competent professionals capable of managing expansion and achieving sustainability in a constantly changing environment.
Egypt is considered one of the most attractive destinations for outsourcing companies in the region, thanks to its qualified human resources and a developing digital infrastructure.
For more details here.
News & Reports
Prompt Engineering: The “New Programming” of the AI Era
The future is no longer shaped by traditional code, filled with symbols and semicolons, but by words—what is known as the “new programming.”
In 2025, Prompt Engineering has become the new programming, where developers and employees interact with machines through conversation, not code.
For more details here.
Deadly Habits Threatening Workforce Management Strategies in Companies
The call center industry has undergone a major transformation in recent years. Workforce Management (WFM) is no longer just about creating traditional work schedules.
It has evolved into a comprehensive system that balances complex factors, including customer expectations, employee well-being, reduced operational costs, and regulatory compliance.
For more details here.
Cybersecurity for Call Center Agents: A Top Priority in the Hybrid Work Era
In a world where both office-based and hybrid work models are common, securing call center agents’ devices has become a top priority for combating cyber threats, regardless of whether the devices are in a secure office or a home environment.
For more details here.
The Risks of Bringing Children into Call Centers
Bringing children into the call center environment poses multiple risks to both the children and employees, according to a report by “The Pennsylvania Group Limited.”
These risks range from physical safety issues to distractions and potential health concerns that can disrupt the workplace.
For more details here.
Profile
Cenk Soyak: Founder of the First Virtual Call Center Software on Google
Cenk Soyak is a seasoned leader and the current CEO of Call Center Studio, the company that developed the first virtual call center management software on Google.
His career spans diverse fields, including technology, business consulting, and academia.
Soyak holds a wide range of skills, including market research, marketing strategy, entrepreneurship, business planning, and leadership.
For more details here.
Infographic
Top 5 U.S. Cities for Tech Job Salaries in 2025
A recent report published by Fullstack Academy revealed the top five U.S. cities with the highest annual salaries for technology jobs in 2025: San Francisco, New York, Seattle, Austin, and Boston.
According to the report, a Data Scientist in San Francisco earns an annual salary of $159,600, compared to $150,300 for a Software Developer and $76,500 for a Cybersecurity Analyst.
The top three companies that hire tech talent in the city are Meta, Salesforce, and Google.
In New York City, a Data Scientist’s salary reaches $130,000 per year, compared to $148,100 for a Software Engineer and $104,700 for a Cybersecurity Analyst. Verizon, JPMorgan Chase, and IBM have the highest hiring rates.
For more details here.
Jobs
Your Dream Job in Egypt’s Call Centers: Golden Opportunities, Generous Salaries, and a Promising Future!
If you’re looking for a job opportunity that doesn’t require complex qualifications but offers a bright professional future, then Egypt’s call center sector is your ideal destination.
This field is no longer just a temporary job; it has become a real gateway to financial and professional growth.
For more details here.
