Sunday, July 13, 2025 Newsletter.. Egypt’s Outsourcing Companies Redraw Geographic Map: A Strategic Shift Towards Governorates
Good morning dear followers.. A new issue and a new copy of the Ta3heed newsletter.. Today we discuss an important topic ..We explore the opinions of executive leaders in the outsourcing industry on the Sunday, July 13, 2025 Newsletter.. Egypt’s Outsourcing Companies Redraw Geographic Map: A Strategic Shift Towards Governorates.
In light of escalating competition within Egypt’s outsourcing services market, major local and international companies are actively redrawing their geographic footprint.
They are increasingly expanding into the governorates, a strategic move reflecting a pivot towards leveraging untapped human potential outside Greater Cairo.
With the continuous rise in recruitment costs in the capital and declining job stability rates, regional areas have emerged as a smart solution, offering qualified talent, higher operational stability, and lower costs.
For more details here.

News & Reports
Indian Founder Praises Egyptian Talent: Superior to Regional Peers
In a new indication of the rising international standing of Egyptian technological competencies, a post by the founder of an Indian startup sparked widespread debate across social media platforms.
He unprecedentedly praised the caliber of engineering and computer science graduates and students in Egypt, considering them “far better than most Indians” in terms of practical skills and readiness for the job market.
For more details here.
Content Moderation Outsourcing Market Nears $17.5 Billion by 2028: A Strategic Shift for Digital Trust
The rapidly expanding digital platforms and the increasing reliance on user-generated content are driving significant growth in the content moderation outsourcing market.
This sector is projected to reach a global volume of nearly $17.5 billion by 2028, according to a recent report by KBV Research.
For more details here.
Outsourcing Companies Activate Emergency Plans, Pass Ramses Fire Test in Egypt
In a true test of digital infrastructure resilience, Egypt’s outsourcing services sector demonstrated remarkable flexibility following a sudden fire at the Ramses Central building – one of the most crucial connectivity and communication hubs – last week.
While internet and landline communication services experienced partial disruptions in several areas, major outsourcing companies swiftly activated their emergency plans, shifting thousands of employees to remote work.
For more details here.
Ahmed Dokhana Appointed Outsourcing Industry Consultant at e-Finance Group
“Ta3heed” newsletter has learned that Ahmed Dokhana, former CEO of e-Nable, an e-Finance Group subsidiary, will assume the role of Outsourcing Industry Consultant for the group.
This move follows the appointment of Maggy Douidar as the new CEO of e-Nable. Douidar brings over 25 years of professional experience in call center services and outsourcing solutions.
For more details here.
Profile
“Domak”: A Master Strategist in European Software Expansion
In the rapidly evolving world of technology, Volodymyr Domak stands out as an inspiring figure and a master at seizing expansion opportunities in the European software industry.
He successfully transformed his company, CHI Software, from a local startup into a global provider of advanced software solutions.
Domak, the company’s founder and managing partner, combined strategic vision with technical expertise, creating a model for technological entrepreneurship in Eastern Europe.
For more details here.

Infographic
Record Growth in Egypt’s Outsourcing Investments and Services in H1 2025
Egypt has witnessed a significant surge in outsourcing services during the first half of this year, marked by robust expansions from major international and local companies.
This growth is backed by continuous government support and strategic plans aimed at transforming Egypt into a regional hub for the IT and communication services industry.
For more details here.

Jobs
Your Skills: Your Secret Key to Success, Not Your Academic Degrees
One of the most distinguishing features of call center jobs is that they don’t place complex academic barriers in your way.
What’s most important here is your essence: your engaging personality and your ability to communicate effectively.
If you possess an innate talent for building trust with others and winning their favor, you’ll find an ideal work environment that fosters your professional growth and helps you excel.
For more details here.



