Sunday, March 2, 2025 Newsletter.. Suhoor, Iftar, and Competitions… “Ramadan” on the Table of Outsourcing Companies
Good morning dear followers.. A new issue and a new copy of the Ta3heed newsletter.. Today we discuss an important topic..We explore the opinions of executive leaders in the outsourcing industry on the Sunday, March 2, 2025 Newsletter.. Suhoor, Iftar, and Competitions… “Ramadan” on the Table of Outsourcing Companies
As we step into the holy month of Ramadan, outsourcing companies are embracing the spirit of unity and togetherness within their teams.
Many companies have launched special initiatives and events aimed at strengthening team spirit and fostering a positive work environment.
According to company officials, these preparations include organizing communal Iftar and Suhoor meals, along with entertainment and social activities that reflect values of collaboration and participation.
Ramadan serves as an opportunity to reinforce a family-like culture within the workplace. Companies are keen on providing a flexible atmosphere that aligns with the essence of the holy month, while also arranging events that boost morale and ensure a balance between work performance and social bonding.
For more details here.
News & Reports
IGT Solutions to Officially Inaugurate Maadi Technology Park HQ in H1 2025
IGT Solutions, a global outsourcing services provider, is set to officially inaugurate its headquarters in Maadi Technology Park during the first half of 2025.
Mohamed Guemei, General Manager of IGT Solutions Egypt, stated that the upcoming opening ceremony will be attended by representatives from the Ministry of Communications and Information Technology (MCIT) and the Information Technology Industry Development Agency (ITIDA).
In a statement to the “Outsourcing” bulletin, Gomaa explained that while the company has been operational in Egypt for the past two years, it had been awaiting the completion of renovations and expansion at its facility before announcing the official launch.
For more details here.
Michael Krusche Highlights 8 Facts About Egypt as an Attractive Investment Destination for the Outsourcing Industry
Michael Krusche, founder of K&C Global, outlined eight key facts that position Egypt as an attractive investment destination for global outsourcing companies.
In a post on his official LinkedIn page, Kroesch stated that Egypt produces 50,000 IT graduates annually from top universities such as the American University in Cairo (AUC) and the German University in Cairo (GUC). This ensures a continuous supply of skilled talent.
He highlighted that the second key fact is Egypt’s strong talent pool across various technology fields, including Artificial Intelligence (AI), cloud computing, and cybersecurity. Additionally, the country boasts state-of-the-art infrastructure, particularly in New Cairo, which competes with top European tech hubs.
For more details here.
“Intelcia” to Open a New Center in Sheikh Zayed in Mid-April
Aya Mansour, Marketing Manager at Intelcia Outsourcing Services, announced that the company has begun operations at its new center in “Walk of Cairo” in Sheikh Zayed City, with the official opening scheduled for mid-April.
The new headquarters spans over 5,000 square meters across four floors and is set to accommodate 750 employees.
Intelcia operates in four main sectors, with call center services accounting for 95% of its business. Additionally, it provides Business Process Outsourcing (BPO) and IT services through its investment arm, Intelcia IT Solutions.
For more details here.
Top 9 Outsourcing Companies in 2025
Today, businesses have more opportunities than ever to outsource tasks, helping them reduce costs, expand teams, and improve productivity.
The demand for virtual assistants, IT services, and outsourced customer support continues to grow significantly.
Here’s a list of the top outsourcing companies in 2025, offering diverse solutions for various industries:
For more details here.
Profile
“Vorbach” – A Leading Outsourcing Pioneer in the Philippines with Over 21 Years of Expertise
Tim Vorbach is the founder and CEO of Emapta, a Philippines-based outsourcing company specializing in financial services and technology solutions for small and medium-sized enterprises (SMEs).
Vorbach’s journey in the outsourcing industry began in 2004, when companies sought his expertise in building contact center teams in the Philippines to attract potential customers.
For more details here.
Infographic
Egypt on Concentrix’s Expansion Radar
In a move that reflects the confidence of major global companies in the Egyptian market, Concentrix, the US-based outsourcing giant, has recently announced its plan to invest $1 billion in Egypt in the coming period.
This investment aims to expand the company’s operations and increase its workforce, further strengthening Egypt’s position as a key outsourcing hub in the region.
Concentrix plans to create 16,000 new job opportunities, bringing its total workforce in Egypt to 35,000 employees by 2028, compared to 19,000 currently.
This growth is expected to boost the outsourcing sector and enhance its contribution to the local economy.
For more details here
Jobs
New Job Opportunities in Call Centers in Egypt with Competitive Salaries
Several local and international companies in Egypt have announced vacancies in call centers, offering competitive salaries and opportunities to work in multiple languages, including Arabic, English, and Spanish, creating new career prospects for job seekers.
These jobs are an ideal opportunity for fresh graduates and university students, as they do not require specific academic qualifications, but rather focus on communication skills and interpersonal abilities.
Additionally, higher salaries are offered to speakers of foreign languages such as German and French.
For more details here.
