Several customer service companies in Egypt are seeking call center agents with competitive salaries, some reaching up to 13,000 Egyptian pounds.
Call center jobs are particularly suitable for recent graduates and, in some cases, university students. The role doesn’t typically require specific qualifications or specialized skills, but strong communication and interpersonal skills are essential, especially for those providing service in Arabic.
Companies offer higher salaries to call center agents who are proficient in English. Fluency in English alone can command a significant premium, and those who speak other foreign languages such as German or French can expect even higher compensation.
This week, a variety of companies, ranging from medium to large enterprises, have been recruiting for call center positions. Notable examples include Etisalat and Raya.
It’s worth noting that outsourcing services in Egypt are highly competitive due to several factors, including a favorable exchange rate, a large pool of qualified and trained youth proficient in multiple languages, and a robust telecommunications infrastructure.
This table presents average salaries for outsourcing positions in various Egyptian companies, based on data from the job portal “Wuzzuf.”
